Wow, that's definitely not good. It seems like your camera is working
fine, but some of the software is not.

The best options at this point I would say can be two things:

1.Uninstall the software that is giving you problems then reinstall
that same software to see if that will solve the issue.

2.Call Acer technical support, they should provide free tech support
as long as your system is still under warranty.

3. Check Acer's official website at http://www.acer.com/worldwide/selection.html
(then choose your country/region), they may have knowledge of this
issue already and may have a fix for it in case the uninstall/
reinstall doesn't fix it.

Let us know if this helps.
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