levindecaro opened a new issue, #11118:
URL: https://github.com/apache/cloudstack/issues/11118
### problem
When restoring a VM, it complete instantly without errors, but nothing are
being restored. Agent log shown I/O errors on a volumePath appear invalid.
```
2025-07-02 15:00:06,074 DEBUG [cloud.agent.Agent]
(AgentRequest-Handler-3:[]) (logid:) Request:Seq 105-6349231049662267563: {
Cmd , MgmtId: 52239181762, via: 105, Ver: v1, Flags: 100111,
[{"org.apache.cloudstack.backup.RestoreBackupCommand":{"vmName":"i-9-7072-VM","backupPath":"i-9-7072-VM/2025.07.02.14.58.03","backupRepoType":"nfs","backupRepoAddress":"secstor.apac-1b.example.com:/mnt/backupdg1/cloudstack-userbackup","volumePaths":["/mnt/7178c5ce-bc96-4f6a-a83a-1024d025717b/aac01ea4-e2ef-497f-925d-1a6467cef009","/mnt/7178c5ce-bc96-4f6a-a83a-1024d025717b/18d02046-6c8c-4c55-bb76-c82a3eaf7d35"],"vmExists":"true","vmState":"Restoring","wait":"0","bypassHostMaintenance":"false"}}]
}
2025-07-02 15:00:06,074 DEBUG [cloud.agent.Agent]
(AgentRequest-Handler-3:[]) (logid:) Processing command:
org.apache.cloudstack.backup.RestoreBackupCommand
2025-07-02 15:00:06,074 DEBUG [utils.script.Script]
(AgentRequest-Handler-3:[]) (logid:) Executing command [/bin/bash -c sudo mount
-t nfs secstor.apac-1b.example.com:/mnt/backupdg1/cloudstack-userbackup
/usr/share/cloudstack-agent/tmp/csbackup.fOEkP12089916377865461335 ].
2025-07-02 15:00:06,174 DEBUG [utils.script.Script]
(AgentRequest-Handler-3:[]) (logid:) Successfully executed process [155358] for
command [/bin/bash -c sudo mount -t nfs
secstor.apac-1b.example.com:/mnt/backupdg1/cloudstack-userbackup
/usr/share/cloudstack-agent/tmp/csbackup.fOEkP12089916377865461335 ].
2025-07-02 15:00:06,175 DEBUG [utils.script.Script]
(AgentRequest-Handler-3:[]) (logid:) Executing command [/bin/bash -c rsync -az
/usr/share/cloudstack-agent/tmp/csbackup.fOEkP12089916377865461335/i-9-7072-VM/2025.07.02.14.58.03/root.aac01ea4-e2ef-497f-925d-1a6467cef009.qcow2
/mnt/7178c5ce-bc96-4f6a-a83a-1024d025717b/aac01ea4-e2ef-497f-925d-1a6467cef009
].
2025-07-02 15:00:06,181 WARN [utils.script.Script]
(AgentRequest-Handler-3:[]) (logid:) Execution of process [155373] for command
[/bin/bash -c rsync -az
/usr/share/cloudstack-agent/tmp/csbackup.fOEkP12089916377865461335/i-9-7072-VM/2025.07.02.14.58.03/root.aac01ea4-e2ef-497f-925d-1a6467cef009.qcow2
/mnt/7178c5ce-bc96-4f6a-a83a-1024d025717b/aac01ea4-e2ef-497f-925d-1a6467cef009
] failed.
2025-07-02 15:00:06,181 DEBUG [utils.script.Script]
(AgentRequest-Handler-3:[]) (logid:) Exit value of process [155373] for command
[/bin/bash -c rsync -az
/usr/share/cloudstack-agent/tmp/csbackup.fOEkP12089916377865461335/i-9-7072-VM/2025.07.02.14.58.03/root.aac01ea4-e2ef-497f-925d-1a6467cef009.qcow2
/mnt/7178c5ce-bc96-4f6a-a83a-1024d025717b/aac01ea4-e2ef-497f-925d-1a6467cef009
] is [3].
2025-07-02 15:00:06,181 WARN [utils.script.Script]
(AgentRequest-Handler-3:[]) (logid:) Process [155373] for command [/bin/bash -c
rsync -az
/usr/share/cloudstack-agent/tmp/csbackup.fOEkP12089916377865461335/i-9-7072-VM/2025.07.02.14.58.03/root.aac01ea4-e2ef-497f-925d-1a6467cef009.qcow2
/mnt/7178c5ce-bc96-4f6a-a83a-1024d025717b/aac01ea4-e2ef-497f-925d-1a6467cef009
] encountered the error: [rsync: [Receiver] change_dir#3
"/mnt/7178c5ce-bc96-4f6a-a83a-1024d025717b" failed: No such file or directory
(2)rsync error: errors selecting input/output files, dirs (code 3) at
main.c(818) [Receiver=3.2.5]].
2025-07-02 15:00:06,181 DEBUG [utils.script.Script]
(AgentRequest-Handler-3:[]) (logid:) Executing command [/bin/bash -c rsync -az
/usr/share/cloudstack-agent/tmp/csbackup.fOEkP12089916377865461335/i-9-7072-VM/2025.07.02.14.58.03/datadisk.18d02046-6c8c-4c55-bb76-c82a3eaf7d35.qcow2
/mnt/7178c5ce-bc96-4f6a-a83a-1024d025717b/18d02046-6c8c-4c55-bb76-c82a3eaf7d35
].
2025-07-02 15:00:06,187 WARN [utils.script.Script]
(AgentRequest-Handler-3:[]) (logid:) Execution of process [155375] for command
[/bin/bash -c rsync -az
/usr/share/cloudstack-agent/tmp/csbackup.fOEkP12089916377865461335/i-9-7072-VM/2025.07.02.14.58.03/datadisk.18d02046-6c8c-4c55-bb76-c82a3eaf7d35.qcow2
/mnt/7178c5ce-bc96-4f6a-a83a-1024d025717b/18d02046-6c8c-4c55-bb76-c82a3eaf7d35
] failed.
2025-07-02 15:00:06,187 DEBUG [utils.script.Script]
(AgentRequest-Handler-3:[]) (logid:) Exit value of process [155375] for command
[/bin/bash -c rsync -az
/usr/share/cloudstack-agent/tmp/csbackup.fOEkP12089916377865461335/i-9-7072-VM/2025.07.02.14.58.03/datadisk.18d02046-6c8c-4c55-bb76-c82a3eaf7d35.qcow2
/mnt/7178c5ce-bc96-4f6a-a83a-1024d025717b/18d02046-6c8c-4c55-bb76-c82a3eaf7d35
] is [3].
2025-07-02 15:00:06,187 WARN [utils.script.Script]
(AgentRequest-Handler-3:[]) (logid:) Process [155375] for command [/bin/bash -c
rsync -az
/usr/share/cloudstack-agent/tmp/csbackup.fOEkP12089916377865461335/i-9-7072-VM/2025.07.02.14.58.03/datadisk.18d02046-6c8c-4c55-bb76-c82a3eaf7d35.qcow2
/mnt/7178c5ce-bc96-4f6a-a83a-1024d025717b/18d02046-6c8c-4c55-bb76-c82a3eaf7d35
] encountered the error: [rsync: [Receiver] change_dir#3
"/mnt/7178c5ce-bc96-4f6a-a83a-1024d025717b" failed: No such file or directory
(2)rsync error: errors selecting input/output files, dirs (code 3) at
main.c(818) [Receiver=3.2.5]].
2025-07-02 15:00:06,187 DEBUG [utils.script.Script]
(AgentRequest-Handler-3:[]) (logid:) Executing command [/bin/bash -c sudo
umount /usr/share/cloudstack-agent/tmp/csbackup.fOEkP12089916377865461335 ].
2025-07-02 15:00:06,214 DEBUG [cloud.agent.Agent]
(AgentRequest-Handler-5:[]) (logid:) Processing command:
com.cloud.agent.api.GetHostStatsCommand
2025-07-02 15:00:06,221 DEBUG [utils.script.Script]
(AgentRequest-Handler-3:[]) (logid:) Successfully executed process [155377] for
command [/bin/bash -c sudo umount
/usr/share/cloudstack-agent/tmp/csbackup.fOEkP12089916377865461335 ].
2025-07-02 15:00:06,221 DEBUG [cloud.agent.Agent]
(AgentRequest-Handler-3:[]) (logid:) Seq 105-6349231049662267563: { Ans: ,
MgmtId: 52239181762, via: 105, Ver: v1, Flags: 110,
[{"org.apache.cloudstack.backup.BackupAnswer":{"result":"true","wait":"0","bypassHostMaintenance":"false"}}]
}
```
### versions
ACS: 4.20.1
OS: OL9 x86_64
hypervisors: KVM
storage: NFS(SharedMountPoint)
network: vxlan
### The steps to reproduce the bug
1. Backup a running VM
2. Stop the VM
3. Restore the VM
### What to do about it?
_No response_
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