cdfgallo opened a new issue, #9423: URL: https://github.com/apache/cloudstack/issues/9423
<!-- Verify first that your issue/request is not already reported on GitHub. Also test if the latest release and main branch are affected too. Always add information AFTER of these HTML comments, but no need to delete the comments. --> ##### ISSUE TYPE <!-- Pick one below and delete the rest --> * Bug Report ##### COMPONENT NAME <!-- Categorize the issue, e.g. API, VR, VPN, UI, etc. --> ~~~ Veeam integration plugin ~~~ ##### CLOUDSTACK VERSION <!-- New line separated list of affected versions, commit ID for issues on main branch. --> ~~~ 4.19.1 ~~~ ##### CONFIGURATION <!-- Information about the configuration if relevant, e.g. basic network, advanced networking, etc. N/A otherwise --> Master node on Ubuntu 22, advanced networking, veeam version 12 ##### OS / ENVIRONMENT <!-- Information about the environment if relevant, N/A otherwise --> ##### SUMMARY <!-- Explain the problem/feature briefly --> After configuring the Veeam plugin, Veeam B&R to support the plugin and VeeamEM, when I try to create a Backup Offering, I receive the following error only in the zone where I have a vCenter configured and properly registered with Veeam. " Request failed. (530) Veeam B&R API call unauthorized, please ask your administrator to fix integration issues. " ##### STEPS TO REPRODUCE <!-- For bugs, show exactly how to reproduce the problem, using a minimal test-case. Use Screenshots if accurate. For new features, show how the feature would be used. --> <!-- Paste example playbooks or commands between quotes below --> ~~~ Register the Veeam plugin in CS ~~~ <!-- You can also paste gist.github.com links for larger files --> ##### EXPECTED RESULTS <!-- What did you expect to happen when running the steps above? --> ~~~ I should be able to select the backup job with tag associated with my vCenter. ~~~ ##### ACTUAL RESULTS <!-- What actually happened? --> <!-- Paste verbatim command output between quotes below --> ~~~ We receive error: " Request failed. (530) Veeam B&R API call unauthorized, please ask your administrator to fix integration issues. " and we can observe the following log in the master node: " 2024-07-19 13:51:31,354 DEBUG [o.a.c.b.BackupManagerImpl] (qtp364604394-15:ctx-88652954 ctx-70dd5d41) (logid:db53cbb4) Listing external backup offerings for the backup provider configured for zone ID 2 2024-07-19 13:51:31,392 INFO [c.c.a.ApiServer] (qtp364604394-15:ctx-88652954 ctx-70dd5d41) (logid:db53cbb4) Veeam B&R API call unauthorized, please ask your administrator to fix integration issues. 2024-07-19 13:51:31,393 DEBUG [c.c.a.ApiServlet] (qtp364604394-15:ctx-88652954 ctx-70dd5d41) (logid:db53cbb4) ===END=== 172.16.2.79 -- GET zoneid=14a81d5c-8fda-4de6-a4f3-1932c562e559&command=listBackupProviderOfferings&response=json " If I try to import the backup offering in a different zone I can see all offerings. Here attached the configuration CS side  ~~~ -- This is an automated message from the Apache Git Service. To respond to the message, please log on to GitHub and use the URL above to go to the specific comment. To unsubscribe, e-mail: commits-unsubscr...@cloudstack.apache.org.apache.org For queries about this service, please contact Infrastructure at: us...@infra.apache.org