Under the direction of the Associate Dean, Research and Academic Services, the 
User Experience (UX) and Assessment Librarian works across all divisions to 
coordinate the Libraries’ efforts to assess and improve the experience of all 
users. The incumbent’s duties will include participating in collaborative 
UX-based design of programs and services, training of library staff and faculty 
in UX methods, and direct assessment and improvement of user interactions with 
library interfaces, resources, spaces, and services. The UX and Assessment 
Librarian will cultivate relationships with the Libraries’ various user 
communities, and use information gathered from these relationships, as well as 
data gathered from Library systems and from other means, to help colleagues 
identify, evaluate, and prioritize users’ needs across the Libraries. The UX 
and Assessment Librarian will initiate and implement programming, activities, 
and projects designed to improve the overall user experience of the Libraries, 
using universal design principles and with the goal of developing seamless and 
effective interactions.


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