On Oct 1, 2012, at 03:08 PM, Kyle Sluder <k...@ksluder.com> wrote: > On Mon, Oct 1, 2012, at 07:20 AM, Mike Abdullah wrote: >> >> On 1 Oct 2012, at 13:13, Martin Hewitson <martin.hewit...@aei.mpg.de> >> wrote: >> >>> Oops, sorry, I chopped off the top of the report. Here it is: >>> >>> Exception Type: EXC_CRASH (SIGABRT) >>> Exception Codes: 0x0000000000000000, 0x0000000000000000 >>> Crashed Thread: 0 Dispatch queue: com.apple.main-thread >>> >>> Application Specific Information: >>> abort() called >>> *** Terminating app due to uncaught exception >>> 'NSInvalidUnarchiveOperationException', reason: '*** -[NSKeyedUnarchiver >>> decodeInt64ForKey:]: value for key (NSTag) is not an integer number' >> >> Well this seems like your nib is corrupted in some fashion. I wouldn't >> expect the preferences or app support to make a scrap of difference here. >> Try asking your customer to re-install to see if they're got a corrupted >> copy of the app. > > Are you sure? It could also be the restorable state that's corrupted. > > Martin, have your user hold the Shift key when launching your app. This > will bypass state restoration, with the caveat that your app will not > restore any unsaved untitled documents that were open at the time of the > crash.
I'll have them do that, though just replacing the app with a fresh download worked. Good to know about this shift-key trick in any case. Martin
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