Ah, missed the whole "user" part. If you use a Snow Leo+ help bundle and 
increment its version for each update, perhaps Help Viewer is smart enough to 
recognise the update?

On 14 Dec 2011, at 02:51, Graham Cox wrote:

> Thanks, but that's even worse to ask the user to do on every update.
> 
> I'm looking either for a) some way of indicating to the help system that it 
> needs to update the cached copy of our help or b) a way to force it to do so 
> using some API.
> 
> I'm following up a hint I received offline - looks like our help bundle is 
> incomplete at the moment which could be part of the problem.
> 
> --Graham
> 
> 
> 
> On 14/12/2011, at 1:44 PM, Gleb Dolgich wrote:
> 
>> This works for me:
>> 
>> killall helpd
>> rm -rf ~/Library/Caches/com.apple.help*
>> 
>> -- 
>> Gleb Dolgich
>> PixelEspresso
>> http://www.pixelespressoapps.com
>> 
>> On 13 Dec 2011, at 22:17, Graham Cox wrote:
>> 
>>> With each update of our app, we typically change the help book. We're 
>>> finding that the system is very poor at recognising this and caches old 
>>> versions of the help which causes new stuff we add to be unavailable. While 
>>> I can manually trash the help caches and force an update, this isn't 
>>> something we can ask or expect of our users.
>>> 
>>> Is there a supported way of forcing the help system to update or to discard 
>>> its caches?
>> 
> 

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