On 10 Nov 2011, at 6:18 PM, Roland King wrote:
> Anyone else have recent experience of using DTS to answer questions this list
> can't? I fear this channel is now also swamped and has may be losing its
> usefulness.
Not sure how on-topic this is…
I have filed three DTS incidents in the last three months. The results:
- Refunded with the advice that I should file a bug report, and the issue was
resolved that way.
- Refunded after I figured out the solution on my own within a couple of days.
- Developed into an OS bug. The engineer was forthcoming and made a couple of
long-shot suggestions for workarounds (which didn't work). I was credibly
assured the fix is in work. I feel I got prompt, good-will attention.
— F
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