On Jul 24, 2011, at 2:53 PM, Jeff Johnson wrote:

> That's silly. Everyone at Apple always says, "If it's not in Radar, we don't 
> know about it." The decision makers aren't going to read your obscure little 
> blog. 

The engineers say that. The decision makers about UI tend not to be engineers, 
and don’t pay much attention to Radar. (I’m not saying that’s a good thing, 
just that it’s how things happen at Apple. The UI designers there work in an 
extremely strong echo-chamber.)

I don’t know that there is any effective way to get Apple to reconsider a UI. 
What seems to get the most results is to have a big enough critical mass of 
people yelling that they dislike it (on blogs, Twitter, forums, whatever) that 
it makes it into the press, which then might start to seem significant to Apple 
designers & managers. For instance, one instance where this worked was with the 
orientation vs. mute switch on the iPad.

—Jens_______________________________________________

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