Do you know what the testers reporting the issue have all in common?

Have you asked them to check the Console logs?


On Tue, Mar 29, 2011 at 9:22 AM, Gabriel Zachmann <z...@tu-clausthal.de> wrote:
> I don't know if this is the correct forum, so please advise if there is a 
> more suitable one.
>
> I have developed a little program (a screensaver, actually).
>
> When I send it (just the .saver bundle as-is) to some beta testers via email, 
> everything seems to be fine.
>
> But when I put it in a DMG, some testers (not all) can't install it!
> They get the error message "You cannot use the screen saver on this computer. 
> Contact the developer ..."
>
> I checked and the executable in the DMG is byte-wise the same as the one in 
> the bundle on my disk.
>
> Does anyone have an idea, what might be going on?
>
> All kinds of insights, tips, and suggestions will be highly appreciated.
>
> Best regards,
> Gabriel.
>
> PS:
> For that it's worth, here is an outline, how I create the DMG:
>
> hdiutil create $dmg_file -megabytes $image_size -volname $volume_name -fs 
> HFS+ -quiet
> hdiutil attach $dmg_file -readwrite -noautoopen -mountpoint $mount_point 
> -quiet
> cp -R $binary Help_ReadMe_Changelog.rtf LICENSE.html $mount_point
> .. copy background image to the DMG
> .. set some window attributes, such as size, using osascript
> sync
> hdiutil detach $mount_point -quiet
> hdiutil convert -quiet -format UDBZ -o $dmg_file2 $dmg_file
>
>
>
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