On Sep 16, 2009, at 11:29 AM, Steve Cronin wrote:
Jonathan;
Yeah thanks for asking that - I should have made it clearer.
NO crash report - just program death (hang no response)
The earlier emails include extracts from my own logs that I have the
users turn on.
So the program is spinning with a beach ball? If so, have you tried
asking a user to sample the problem with "sample MyProgramName" from
the terminal? That will tell you what your program is doing as it hangs.
Jon Hess
Steve
On Sep 16, 2009, at 1:22 PM, Jonathan Hess wrote:
On Sep 16, 2009, at 12:46 AM, Steve Cronin wrote:
Folks;
Got another report today from the field also a MacBookPro5,1
running 10.5.8
2009-09-16 03:01:53.954 XYZ[329:20b] Error loading /Library/
ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/
QXPScriptingAdditions: dlopen(/Library/ScriptingAdditions/
QXPScriptingAdditions.osax/Contents/MacOS/QXPScriptingAdditions,
262): no suitable image found. Did find:
/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/
MacOS/QXPScriptingAdditions: mach-o, but wrong architecture
2009-09-16 03:01:54.150 XYZ[329:20b] HIToolbox: ignoring exception
'*** -[NSCFString substringToIndex:]: Range or index out of
bounds' that raised inside Carbon event dispatch
My released app dies immediately afterwards..
What the heck is going on here?
I've compiled the app with XC & IB 3.2 w/ a 10.4 deployment
10.6 SDK (32-bit universal -- i36 ppc ppc7400 ppc970 x86_64)
How I do I hone in on where the problem is??
Do you have a crash report? If so, does it have a backtrace of
where the exception occurred?
Jon Hess
Steve
On Sep 15, 2009, at 1:50 AM, Graham Cox wrote:
On 15/09/2009, at 4:44 PM, Steve Cronin wrote:
15:01:38.292 XYZ[11756:20b] HIToolbox: ignoring exception '***
-[NSCFString substringToIndex:]: Range or index out of bounds'
that raised
inside Carbon event dispatch
This is occurring just as nib is about to open a first window.
I've not seen this before and do not see it on my development
machines (debug or release)
Reporting machine is MacBookPro5,1 - 10.5.8
Is the report coming from a Snow Leopard machine? I've seen a few
of these running on Snow Leopard. My guess is that previously the
exception was silently ignored, now it's logging. The exception
will still be occurring on 10.4/10.5, just not being noticed. So
there is a bug there that you should probably fix.
--Graham
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