On a 10.13 system, your app gives this in the console log:

opendirectoryd: Authentication failed for <private> with result 
ODErrorCredentialsInvalid
opendirectoryd: ODRecordVerifyPassword failed with result 
ODErrorCredentialsInvalid

The (extensive) crash log has this at the top:

Crashed Thread:        0

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    DYLD, [0x4] Symbol missing

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
  Symbol not found: _AVAudioSessionInterruptionNotification
  Referenced from: /Applications/ArtSaverApp.app/Contents/MacOS/ArtSaverApp
  Expected in: 
/System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
 in /Applications/ArtSaverApp.app/Contents/MacOS/ArtSaverApp

-Carl


> On Sep 9, 2021, at 10:54 AM, Jack Brindle via Cocoa-dev 
> <cocoa-dev@lists.apple.com> wrote:
> 
> In 10.13 this is not a Notarization problem. It could be a quarantine 
> problem, though. Have him move the application to any directory other than 
> the one where he unzipped the app, then launch the app. That should remove 
> the quarantine and allow him to run the app if that was the problem. The 
> Applications folder is a good place to move these things.
> 
> Jack
> 
> 
>> On Sep 9, 2021, at 12:45 PM, Rob Petrovec via Cocoa-dev 
>> <cocoa-dev@lists.apple.com> wrote:
>> 
>> The text in an error dialog is typically a washed down version of the actual 
>> error.  See if you can get the user to give you a sysdiagnose log, taken 
>> just after reproducing the problem, so you can check out the .logarchive to 
>> see what the actual error was from the system.  It should provide more 
>> insight into what the problem actually is.
>> 
>> btw, if you sent the app as a zip file you should double check the 
>> permissions on the app, including its bundle contents.  Your uid may not be 
>> the same has the users uid, so the privs could be set to not allow anyone 
>> but you to open it.  Thats why installers are better than sending the raw 
>> bits.
>> 
>> —Rob
>> 
>> 
>>> On Sep 9, 2021, at 7:13 AM, Gabriel Zachmann via Cocoa-dev 
>>> <cocoa-dev@lists.apple.com <mailto:cocoa-dev@lists.apple.com>> wrote:
>>> 
>>> I have compiled my app for macOS 10.12, because one user runs macOS 10.13.
>>> 
>>> Now he reports that he gets the error message "app can't be opened due to a 
>>> problem"
>>> (the err message is in German, but I guess this is what it would say in 
>>> English.)
>>> 
>>> The error message does NOT say ".. unidentified developer"
>>> and it does NOT say ".. cannot check it for malicious software".
>>> 
>>> I have notarized my app using Xcode's Archive utility.
>>> I sent the user the app as a zip file - if you want , you can try it for 
>>> yourself:
>>> 
>>>  https://owncloud.informatik.uni-bremen.de/index.php/s/9i3DCYodkgHZeZw
>>> 
>>> It goes without saying that I can run the app from that very zip file on my 
>>> Mac.
>>> 
>>> Does anyone have an idea what might be causing this funny error message?
>>> 
>>> Best, G.
>>> 
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