Randy,

Being in the industry, please understand that customer service folks serving 
marine retail are flat out the next two weeks.  My experiences with Defender 
have always been really good getting someone on the phone who knows what 
they’re talking about.  West Marine?  I concur.  Absolutely worthless unless 
you call directly to one of their stores that has a rigging shop inside the 
store (Newport, Annapolis, St. Pete, Seattle, Newport Beach…and that may be 
it).  Rig Rite is just a joke.. They’re showing that I have had some traveler 
end block fittings from Kenyon on back order for 2 years. No phone calls, no 
updates, no ETA.  Nothing!
 

Did you try Annapolis Performance Sailing in Maryland or Downwind Marine in San 
Diego?  Again, a phone call at this time of year will yield better results than 
having a retailer respond to email inquiries.

Cheers,

Chuck Gilchrest

S/V Half Magic

1983 Landfall 35

Padanaram, MA

 

From: CnC-List <cnc-list-boun...@cnc-list.com> On Behalf Of Dennis C. via 
CnC-List
Sent: Friday, June 29, 2018 1:20 PM
To: CnClist <cnc-list@cnc-list.com>
Cc: Dennis C. <capt...@gmail.com>
Subject: Re: Stus-List Weird - Marine Vendor Websites Down

 

They work fine for me.  Does your wife have a smirk on her face?  Does your 
computer have "parental controls".  :)

 

Dennis C.

 

On Fri, Jun 29, 2018 at 12:14 PM, Randy Stafford via CnC-List 
<cnc-list@cnc-list.com <mailto:cnc-list@cnc-list.com> > wrote:

This morning I’m trying to look into ramshorn reefing hooks for Grenadine, and 
all of defender.com <http://defender.com> , rigrite.com <http://rigrite.com> , 
and westmarine.com <http://westmarine.com>  websites are unresponsive.  Only  
jamestowndistributors.com <http://jamestowndistributors.com>  is responsive.  
What the heck?

 

Cheers,

Randy


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