Hi Ron

Emailed accounts payable for clarification still no word yet. But in my case no 
cleaning no new 5200 just torque. 

Got another bill 3 hours to put in two thru hulls also I cleaned area. All I 
needed them to do was put them in 

Leaked they had to do it again this time I was there and with the A-team. I.e. 
Forman and assistant it took then 3 hours to take out what the b team did then 
30 min to put it in and set it  now no leak 

Will e mail again  but they have not responded in 2 weeks this far

Thanks for info

Peter

Sent from my iPhone

> On Jun 12, 2017, at 3:41 PM, Della Barba, Joe via CnC-List 
> <cnc-list@cnc-list.com> wrote:
> 
> EDIT – Turned out there was a reason his crew made themselves scarce – If 
> they had checked the batteries to know they were bad, they knew about the 
> leaks! Hmm- good time to find something else to do……….
>  
> From: CnC-List [mailto:cnc-list-boun...@cnc-list.com] On Behalf Of Danny 
> Haughey via CnC-List
> Sent: Monday, June 12, 2017 3:29 PM
> To: Della Barba, Joe via CnC-List <cnc-list@cnc-list.com>
> Cc: Danny Haughey <djhaug...@juno.com>
> Subject: Re: Stus-List C&c 40 bolts
>  
> Hi Joe,
> 
> Yea but, the right thing to do is, when you realize the condition is far more 
> difficult to address, is call the owner and keep them in the loop.  If the 
> boat is sitting in the yard and accessible, there is no reason not to go 
> assess the condition.  I mean, I'd never have given an estimate on a plumbing 
> job without having gone to look.  Then if something gets uncovered during the 
> project you let the owner know what you've found immediatly and make them a 
> part of the decision making.
> 
> If you had gone and looked at the guys battery compartment ahead of time, 
> would you have been able to see that there would be extra work?
> 
> Like I said those guys at my last Marina did exactly that.  i ask if if they 
> would quote something, I'd get a response that he would go look at it and he 
> would give a quick rundown of his observation and work up a number with, 
> maybe, some note about something he thought might give some trouble.  Oh and 
> he torqued my keel bolts on the Viking no charge!  LOL
> 
> I'd still be there but, they said they weren't comfortable pulling the stick 
> with the furling boom track on the back of the mast...
> 
> Danny
> 
>  
> On 6/12/2017 11:35 AM, Della Barba, Joe via CnC-List wrote:
> The first time I needed to tighten my keelbolts, Port Annapolis gave me a big 
> socket wrench and said have at it - $0.00 J 5 hours seems 4 too high just to 
> tighten a few bolts!
> That said, and having once been in the business, estimating jobs on boats is 
> incredibly hard to do. Imagine all the times the “5 minute job” involved 
> snapping corroded bolts, wire that crumbles in your hand, etc. etc.. We once 
> had a job to swap batteries out on a motoryacht. How hard could that be? Old 
> ones out, new ones in, call it an hour or two if I have to drive. It turned 
> out to be 6 hours times two people for a 12 hour bill. The old batteries had 
> all cracked, there was acid everywhere, and the batteries were located 
> outboard of the engines with fingertip access for 8D batteries. The owner was 
> irate until I offered to put the old batteries and acid back in place. I told 
> him if he could recruit a friend and change the batteries out faster than we 
> did I would give him the new batteries for FREE and no labor either. I think 
> showing him the acid burns on my arms helped – he paid the bill right then LOL
>  
> Joe
> Coquina
>  
> From: CnC-List [mailto:cnc-list-boun...@cnc-list.com] On Behalf Of Danny 
> Haughey via CnC-List
> Sent: Monday, June 12, 2017 11:23 AM
> To: Andrew Burton via CnC-List <cnc-list@cnc-list.com>
> Cc: Danny Haughey <djhaug...@juno.com>
> Subject: Re: Stus-List C&c 40 bolts
>  
> well,
> 
> I guess if you add in the time the guy took to listen to the request, then, 
> the time it took to find the guy to do the job and tell him about it, and 
> then the time it took to go get the tools and go to the boat and climb on 
> board, take a nap, then tighten the bolts and fill out the time slip, I guess 
> it could go 5 hours...
> 
> The yard I'm at now seems unwilling to give prices for projects.  They just 
> want your work at time and material.  so, there is no risk on their part and 
> no pressure on their guys to work efficiently.  I consider this a DIY yard 
> now.  You know, if they didn't charge the full rate for everyone the pricing 
> might be a bit more fair but, they want full rate on anything they do.  I 
> mean, obviously, they don't need the work or, they would be better at 
> pricing.  I know in construction, when the pricing does not make any sense, 
> the contractor doesn't really want your work but, will take it if the reward 
> is high enough.
> 
> I asked for a price recently on touching up bottom paint and all I got was, 
> "yes, we do that for you..."  No price, no estimate, no thanks!
> 
> Here is the amazing thing to me.  boats are a true luxury, no one NEEDS a 
> boat.  Most of us have limited budgets to spend on them and (at least me 
> Lately!) wonder if it is even worth it, financially, to own a boat.  Given 
> the the short season around here, the monthly cost is pretty high.  Then, you 
> have these boat service places that just want to pry as much from your hands 
> as possible. 
> 
> I have to say, I really miss FL Tipps in westport, ma.  We had some issues 
> but, they did run things like a real service company.  Accurate quotes that 
> they stood by.  Discounts for scheduling early for winter work.  Fair pricing 
> on time and material work.  No labor padding.  When you store there, they 
> don't charge for moving your boat, they don;t charge for moving your mast so 
> you can work on it.  I've actually gotten labor bills for 1 hour or part of 
> an hour.
> 
> Where I am now, they charge you for even thinking about your boat it seems!
> 
> Danny
> 
>  
> On 6/12/2017 9:33 AM, Andrew Burton via CnC-List wrote:
> Did that include pulling the mast to get at the one under the step?
> If not, 5 hours is about 4 hours too long for that job! Just went through it 
> myself last year.  They might want two guys to do it, so I would compromise 
> with them and say you'll pay for two hours. Otherwise I would be shouting 
> from the rooftops and raising holy hell with them. Five hours to tighten 5 
> nuts?! Tell them you'll ensure they get lots of publicity for their expertise 
> in fleecing their customers. Then get the heck out of that place!
> 
> Andy
> C&C 40
> Peregrine
>  
> On Mon, Jun 12, 2017 at 8:41 AM, PETER OCAMPO via CnC-List 
> <cnc-list@cnc-list.com> wrote:
> Hi guys
> 
> Before I speak to the yard. About charging me 5 hours to torque my 5 bolts  3 
> large at 450ft/lbs that I fully exposed i.e. Moved wires removed cabin  table 
> and covers  cleared water from bildge
> 
> just wondering what the avg time charged  or if it takes multiple guys to do 
> this job
> 
> Peter
> Goonie island C&c 40 1983 aft cabin
> 
> Sent from my iPhone
> _______________________________________________
> 
> This list is supported by the generous donations of our members. If you wish 
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> 
> --
> Andrew Burton
> 61 W Narragansett Ave
> Newport, RI
> USA 02840
> http://sites.google.com/site/andrewburtonyachtservices/
> phone  +401 965 5260
> 
> 
> 
> 
> _______________________________________________
>  
> This list is supported by the generous donations of our members. If you wish 
> to make a contribution to offset our costs, please go to:  
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> All Contributions are greatly appreciated!
>  
> 
> 
> 
> _______________________________________________
>  
> This list is supported by the generous donations of our members. If you wish 
> to make a contribution to offset our costs, please go to:  
> https://www.paypal.me/stumurray
>  
> All Contributions are greatly appreciated!
>  
> _______________________________________________
> 
> This list is supported by the generous donations of our members. If you wish 
> to make a contribution to offset our costs, please go to:  
> https://www.paypal.me/stumurray
> 
> All Contributions are greatly appreciated!
_______________________________________________

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