Thanks Bettina. When I was evaluating the SailTimer app last summer, I found the company to be very responsive to my questions about the software. I just wish they were more communicative about estimated shipping dates of hardware orders. I do read their newsletter; that is the only source of updates. They don't have a phone number, and they are not responsive to email inquiries about shipping dates (in fact they actually discourage such inquiries). I'm still sold on the technical advantages of the product, but by the time I finally get it, the sailing season will be almost over for the year.
Cheers, Randy ----- Original Message ----- From: "Bmue via CnC-List" <cnc-list@cnc-list.com> To: "cnc-list" <cnc-list@cnc-list.com> Cc: "Bmue" <anitteb...@yahoo.ca> Sent: Tuesday, August 2, 2016 8:15:55 AM Subject: Re: Stus-List SailTimer Wind Instrument Hi Randy, We Received ours, no problem. We initially had the older version, which had trouble charging, sailtimer replaced it with the newer model at no charge. So overall we are satisfied with the company's service. Currently the issue seems to be connectivity (ok on ipad, but wont connect on iphone or android phone for some reason now, which it initially did- one at a time of course) also we played with the use of other sailing software such as i Regatta with limited success. I am still assuming operator error, so if anybody can provide insights; the troubleshooting assistance available on the net is limited. Bettina On Jul 29, 2016, at 10:06, RANDY via CnC-List < cnc-list@cnc-list.com > wrote: Listers- Have any of you installed (or ordered) the SailTimer Wind Instrument? ( http://www.sailtimerwind.com ) I clued into it last year after experimenting with the SailTimer application ( http://www.sailtimerapp.com ), and ordered one for my boat this year. The problem is the vendor is WAY behind in filling orders. I placed my order on April 10th, and the vendor charged my credit card, and I STILL have not received the instrument. Has anyone else had this experience? Or any other thoughts on SailTimer? I'm sold on the technical advantages of their offerings, but disappointed with the customer service on the instrument so far. Thanks, Randy Stafford S/V Grenadine C&C 30-1 #7 Ken Caryl, CO <blockquote> _______________________________________________ This list is supported by the generous donations of our members. If you like what we do, please help us pay for our costs by donating. All Contributions are greatly appreciated! </blockquote> _______________________________________________ This list is supported by the generous donations of our members. If you like what we do, please help us pay for our costs by donating. All Contributions are greatly appreciated!
_______________________________________________ This list is supported by the generous donations of our members. If you like what we do, please help us pay for our costs by donating. All Contributions are greatly appreciated!
