This is an ongoing issue with UPS (if you cross-border shop). They always
charged an exorbitant fee for "brokerage fees". If you can try shipping to a
UPS store at the border (if it is feasible at the location you are at, but
for Port Stanley, you can make a trip, probably) or you can try convincing
the shipper that a USPS is better (sometimes it works).

Marek
In Ottawa, ON

-----Original Message-----
From: CnC-List [mailto:cnc-list-boun...@cnc-list.com] On Behalf Of
sthoma20--- via CnC-List
Sent: Wednesday, March 30, 2016 20:10
To: cnc-list@cnc-list.com
Cc: sthom...@bellnet.ca
Subject: Re: Stus-List Defender sale


One note of caution for my fellow Canadians. 
I ordered a few things from Defender that were on sale last year, totalling
less than $200 U.S., and they insisted on sending it via U.P.S. I paid the
shipping in advance, along with the rest of the order. 
When the U.P.S. driver showed up on my front porch, he wanted a further $93
Canadian for "brokerage" fees. U.P.S. sucks when it comes to cross border
shipments. I refused to accept the shipment. 
I have no doubt at all that Defender is a good outfit, but their choice of
shipping company for Canadian addresses is not. I purchase goods online from
the States all the time and that was my worst shipping experience so far.
Most of the bad ones have involved U.P.S.

Steve Thomas
C&C27 MKIII
Port Stanley, ON



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