Dora,

Please post the results of running 

sudo clamconf

-Al-
ClamXAV User

On Sat, Aug 17, 2019 at 03:45 PM, Dora Smith via clamav-users wrote:
> When I type freshclam in my terminal, I get
> 
> Sat Aug 17 17:36:27 2019 -> ClamAV update process started at Sat Aug 17 
> 17:36:27 2019
> Sat Aug 17 17:36:27 2019 -> main.cvd is up to date (version: 58, sigs: 
> 4566249, f-level: 60, builder: sigmgr)
> Sat Aug 17 17:36:27 2019 -> daily.cvd is up to date (version: 25544, sigs: 
> 1725545, f-level: 63, builder: raynman)
> Sat Aug 17 17:36:27 2019 -> safebrowsing.cvd is up to date (version: 48958, 
> sigs: 2441766, f-level: 63, builder: google)
> Sat Aug 17 17:36:27 2019 -> bytecode.cvd is up to date (version: 330, sigs: 
> 94, f-level: 63, builder: neo)
> Sat Aug 17 17:36:27 2019 -> ^getfile: dbname1.cvd not found on 
> database.clamav.net <http://database.clamav.net/> (IP: 104.16.219.84)
> Sat Aug 17 17:36:27 2019 -> ^Can't download dbname1.cvd from 
> database.clamav.net <http://database.clamav.net/>
> Sat Aug 17 17:36:28 2019 -> *Can't query 
> dbname1.0.102.0.0.6810DB54.ping.clamav.net <http://ping.clamav.net/>
> Sat Aug 17 17:36:28 2019 -> Trying again in 5 secs...
> 
> And it repeats this two more times before telling me
> 
> Sat Aug 17 17:36:39 2019 -> Giving up on database.clamav.net 
> <http://database.clamav.net/>...
> Sat Aug 17 17:36:39 2019 -> Update failed. Your network may be down or none 
> of the mirrors listed in /usr/local/etc/freshclam.conf is working. Check 
> https://www.clamav.net/documents/official-mirror-faq 
> <https://www.clamav.net/documents/official-mirror-faq> for possible reasons.
> 
> 
> The first time I tried it, it also told me it can't ping clamav.net 
> <http://clamav.net/>, but I could ping clamav.net <http://clamav.net/> with 
> no problem.  And the Internet's not down.
> 
> 
> I didn't change any mirrors when I activated freshclam.conf.   I did activate 
> a bunch of things, if you see something I might have activated I should go 
> back and comment back in.  Maybe something needs a database that doesn't 
> exist?    I activated every safeguard I could see.
> 
> 
> I am using the current version, 0.103.1, that I just went through the 
> LOOOOOOOOOOOOOOOOOOOOOOOOOOOONG rigamorole on the Clamav pages, ALL of it, to 
> install, because the version in the Ubuntu repository is out of date and I 
> kept getting error messages.
> 
> I am running Ubuntu 18.04.
> 
> I am trying to run Clamav.  I want to run an antivirus scan. Right now I 
> presumably can't run it at all becasue it doesn't have its databases.
> 
> 
> And I need to know how to run Clamav immediately, because I accidentally got 
> a really weird web page!   Today, not tomorrow and midnight won't do.  Common 
> sense.  Linux ain't just for servers any more.
> 
> 
> Someone pointed me to a Ubuntu page for clamav that tells how to install the 
> out of date version that doesn't work because it's out of date, but there 
> might have been useful information on it - will "CLAMSCAN" run an antivirus 
> scan immediately?
> 
> 
> Yours,
> 
> Dora Smith
> 
> 
> On 8/17/19 5:07 PM, J.R. via clamav-users wrote:
>>> So it downloaded main.cvd, daily.cvd, safebrowsing.cvd, and
>>> bytecode.cvd, but can't download database1.cvd or something, and there
>>> might be a problem with teh mirrors in my conf file, which didn't
>>> contain any mirrors and I didn't mess with them if they're there and I
>>> didn't see them.
>> There is no "database1.cvd"... The 4 you listed are the only official
>> ones. So unless you made a mistake editing the config file, I'm not
>> really sure what it's trying to do.
>> 
>> You don't need to mess with the mirrors or anything. The files are
>> hosted via Cloudflare's CDN so you will automatically get the closest
>> server to you.
>> 
>>> And when I get my definititions, I need to run clamav now and not when
>>> it feels like it - how do I exactly do that?   The GUI for the out of
>>> date version would only let me set up a time to run it.
>> What operating system are you running? What version of ClamAV are you 
>> running?
>> 
>> https://www.clamav.net/documentation <https://www.clamav.net/documentation>
>> 
>> ^^^ That page will hopefully give you some answers...
>> 
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>> 
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>> 
>> 
>> Help us build a comprehensive ClamAV guide:
>> https://github.com/vrtadmin/clamav-faq
>> 
>> http://www.clamav.net/contact.html#ml
> 
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> <https://github.com/vrtadmin/clamav-faq>
> 
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