I can only tell you from previous postings that the signature team is small and receives thousands of samples from a variety of sources daily, and even though some are processed by automation, all signatures still have to go through a QA process before release and database updates are normally six hours apart. Expecting a response in six hours is totally unrealistic. Perhaps someone from the team can give you a better estimate, but my guess would be at least twenty-four hours will pass before you see your submission being addressed.
Sent from my iPad -Al- ClamXAV User > On Aug 30, 2018, at 19:34, Alex <mysqlstud...@gmail.com> wrote: > > Hi, > I submitted a false-negative about six hours ago and it hasn't yet > been detected and still seeing them being received. I don't want to > post it here to further enable the scammers, but this is the > virustotal entry: > > https://www.virustotal.com/#/file/ef65f07bf10746665d308e147a6a86329c169e1ac86e7e414ae5a809210775c1/detection > > A dozen other antivirus vendors are blocking them now - why not > clamav? How does the process of adding new signatures work? Is there a > staff of people working on this or something less? > > I realize it's free, and I'm not complaining - just want to know what > I should expect. We've also contributed to Steve's effort at Sane, but > should we be relying on him? > > Thanks, > Alex > _______________________________________________ > clamav-users mailing list > clamav-users@lists.clamav.net > http://lists.clamav.net/cgi-bin/mailman/listinfo/clamav-users > > > Help us build a comprehensive ClamAV guide: > https://github.com/vrtadmin/clamav-faq > > http://www.clamav.net/contact.html#ml _______________________________________________ clamav-users mailing list clamav-users@lists.clamav.net http://lists.clamav.net/cgi-bin/mailman/listinfo/clamav-users Help us build a comprehensive ClamAV guide: https://github.com/vrtadmin/clamav-faq http://www.clamav.net/contact.html#ml
