Hi there,

On Thu, 21 Jan 2010 Eduardo Lu?s wrote:

> I have clamav installed on my Linux e-mail server.
> ...
> How can I avoid clamav sending an warning e-mail to my friends saying
> that an e-mail with virus was intercepetd?

If my friends sent viruses to me, I'd soon cease to call them friends. :)

What is the email server software?  What version?  What version of
ClamAV are you using?  Who configured your server, and where are all
the configuration files?  Do you understand them?

Your email server is configured badly and needs to be fixed.  If your
email server was configured that way when it was supplied to you then
I suggest that you find a different supplier, who better understands
the problems that users of the Internet face.

Replying to spam in any way is bad.  Email sender addresses in spam
and malicious emails are usually forged, but if it is not a forged
address it might be one of the spammer's harvesting addresses and you
will be helping the spammer by telling him that the email address to
which he sent the spam is a real and active one.  He will then almost
certainly sell it to other spammers.  You are also telling him that
there is an active and badly configured mailserver open for abuse,
and it might be used in a denial of service attack on a third party.

If, when it finds unwanted mail, your email server replies to the
claimed sender to report it, then it can actually make the mallicious
mail problem worse because it is probably sending the mail to some
innocent third party who may have no idea what your mail server is
talking about.  This is called 'backscatter'.  If you are operating a
server which is sending backscatter then you are responsible, even if
you didn't configure the server yourself.  If you are responsible for
backscatter you can find your server listed on blacklists dedicated to
that purpose.

Please take the time to learn about your server, and how to operate it
securely and responsibly, before you cause more nuisance on the Internet.

--

73,
Ged.
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