On Die, 2008-10-07 at 13:19 -0400, Charles Gregory wrote:
> On Tue, 7 Oct 2008, Dennis Peterson wrote:
> > > I disagree. I think this would be VERY useful. Not for the people who
> > > don't want to RTFM, but for the people who would rather not have to wade
> > > through the docs and changelog to figure out if there are config changes.
> > Let me help avoid prevent wading:
> > diff new-config old-config
>
> (sarcasm)
> Diff? What's a diff? I don't see a 'diff' in my e-mail.
> I don't see a 'diff' on my desktop. What do I click?
> (/sarcasm)
>
> That's sarcasm for *me*, but not for the hundreds of small office users
> who have paid someone a few bucks to 'set it up for them'.
These users should complain to those who 'set it up for them'.
I don't see the smallest reason for the rest of the world to *fix*
problems for free which where originally created by someone being paid
for the real job[0].
If paying for the initial installation and configuration wasn't a
problem, it is not for support and/or for upgrades or at least a crash
course in "how do I check and fix vanishing config options" (which
should actually be included with the basic installation).
Accept it or not but software installation/upgrade is nothing anyone
should do unless he/she is prepared to also repair any breakage through
it.
It's just the simple matter of responsibility for one's own actions.
Bernd
[0]: Do you buy a car and reasonably expect that someone[1] will service
it every 6 months for you for free and do all the dirty work on it
and you can just watch TV during that time?
[1]: In the best case that "someone" is actually motor mechanic working
at car producers factory.
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