On Jun 7, 2005, at 8:56 AM, Matt Fretwell wrote:
Bart Silverstrim wrote:
The devel's time is not infinite. I am sure most of them do have
other jobs and things to do also. Do stop trolling and just ask them
how to submit the virii :) ( No use being of a subtle disposition on
this list :)
I also would disagree that he was trolling...sounds like he's peeved
at
the acidic response he got when he was just trying to be helpful.
No doubt you are correct with regards to the second aspect. However,
coming back with the 'outdated scanner' bit was unnecessary.
Personally, I
have no time for people with tender dispositions. Lifes a bitch. Tough.
Deal with it.
The same could be said of us...those of us that are on the verge of
snapping at the number of people who don't read docs, guidelines,
howtos, etc. first. Believe me. My current disposition is the product
of dealing with this all the time.
My wife and I just had a newborn baby boy. The first and foremost
thing to learn...tolerance. He cries because it's the only way he can
communicate, it's frustrating because we have to interpret what he
means. But he's a baby and that's what they do! It's their nature.
We knew it when we...um...compiled him :-)
I've had to extend this to users (and people in general). They don't
like following rules. Top posters. Sigs longer than PGP signatures.
Documentation? Huh? It's the way of the users. It's the way of
people in general. People tend to be lazy and not want to learn
things. We have to accept it.
Situations like the one you're pointing out are made slightly worse
with the popularity of IM-oriented communications. Why look it up when
I can just belch it out to a mailing list and someone else might
already know the answer to regurgitate back to me quickly? The easiest
way to deal with that is to keep in mind that despite this constant
churning of the same material, more often than not an answer still
surfaces, meaning that someone on the list (in general, not just this
one) is getting some benefit out of answering the person that causes
your frustration in the first place...maybe they just feel good helping
out, maybe they like feeling superior in knowing someone someone else
didn't, maybe they just like preening feathers a little...who knows.
If people didn't reply to all the answers that were already available
out there in FAQs and web pages, the list would be probably pretty damn
quiet.
(Yes, I am trying to fit as many non posting-etiquette type
responses into one message as possible). For goodness sakes, what is
wrong
with people just using common sense and asking first if they are
unsure of
how to proceed, or, dare I mention this blasphemy, actually reading any
guidelines or documentation.
Nothing, except it's against people's nature as humans :-)
I was never aiming specifically at the OP. He made a mistake. Simple
as
that.
This is the type of thing that probably should have been pointed out
originally. I see no reason for him not to have taken the attacks
personally as responses were worded.
This pissy tit lip, I get upset over everything, type attitude that
people seem to suffer from these days, however, is becoming one of my
major bugbears.
That's all in good only the attacks against him were right-off-the-bat,
not giving any opportunity for correction or guidance to the "right"
way.
a) Hey, can you put this in the pie? It might make it taste better!
b) What are you, some kind of f'ing idiot? Quit being a dumbass.
a) Wha...well,...you're a dumbass. And your pie tastes like crap
anyway.
b, c, d, e...) stupid troll...don't need your kind around here anyway.
The cooks do a great job as it is! YAY!
Get pissed if the guy is corrected or directly asked not to do
something and THEN persists without reason. Don't bring up past
incidents this person wasn't party to as part of your (in general, not
you necessarily in particular) response. Do you take it out on your
spouse and kids when you have a bad day at work? Don't take out
frustrations towards persistent idiots on this guy that made, as you
put it, an honest mistake. It makes the entire list and the developers
look rather poor.
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