Re: [c-nsp] call-home and IOS XR

[Hank Nussbacher via cisco-nsp]

On 02/01/2023 22:58, Nitzan Tzelniker wrote:

One of my NOC staff solved it by:

Creating a new Token in Cisco Software Central and then:

route1#license smart deregister
route1#license smart register idtoken token_string

Regards,
Hank

Hank,

I have just fight with it last week on NCS540
It has a bug which prevent it from working over VRF

If it is not your case (It might be relevant to NCS only ) and DNS is working fine verify you have the following commands

crypto ca trustpoint Trustpool
  crl optional
!
crypto ca source-interface ipv4 Loopback0
http client source-interface ipv4 Loopback0
call-home
  service active

 contact-email-addr your-cisco-acco...@cisco.com <mailto:your-cisco-acco...@cisco.com>

  source-interface Loopback0
  profile CiscoTAC-1
   active

  destination address http https://tools.cisco.com/its/service/oddce/services/DDCEService <https://tools.cisco.com/its/service/oddce/services/DDCEService>

   destination transport-method email disable
   destination transport-method http
  !
!

You also have some commands to test it and to to trace it
license smart renew auth
call-home test ...

Nitzan

On Mon, Jan 2, 2023 at 2:07 PM Hank Nussbacher via cisco-nsp <cisco-nsp@puck.nether.net <mailto:cisco-nsp@puck.nether.net>> wrote:

    When running call-home licensing we add on all our IOS XE routers:

       http resolve-hostname ipv4-first

    and that works.


    But now that we have a new ASR9906, call-home is not working and the
    above command is not valid.

    What magic command do you use to get call-home to work on IOS XR?


    Thanks,

    Hank

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