On May 29, 2010, at 10:01 AM, Robert Nichols wrote: > OK, I'm curious. What is this "main mailing list"? And what are > the "public facing parts of the group" and "public facing team > members"? The way you describe it, it sounds as though you feel > that passing information around within the clique counts as > "openness". I hope that's not what you intended to imply. > > I'll confess I didn't look on IRC. The problem I have with IRC > is that I have to sit on there all day or risk missing what might > be a significant part of the discussion. I read this mailing > list as a newsgroup on gmane.org, and there I can look back at > the entire discussion at any time. There's no equivalent I know > of for that on IRC.
FWIW, I *DID* go to IRC instead of the mailing list, and someone there with a really condescending attitude treated me like an idiot for not checking the mailing list first. I agree that there should be some clearer definition on the official support website as to the first point of contact for people trying to resolve these things in near-realtime. The fact the the IRC people tell users to go check the mailing list, and mailing list people tell people to go check IRC sickens me. I don’t mind having to use one or the other, but it should be more clear. -- ————————————————————————— Jeffrey A. Gipson (RHCE) T. (512) 827-8750 —————————————————————————
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