On Sun, 29 Mar 2009 12:15:16 +0530, Dhaval Thakar wrote: > Hi, > > I need to implement trouble tracking system, we have 250 users in one > premise & 3 desktop support technicians. > > I need to implement trouble ticket system, where user will enter their > application / other issues. Mail will be sent to technician available on > duty. > trouble ticket will be provided to user & will be given close stat once > resolved. > > Kindly suggest me one such application based on open source.
I use Redmine. http://www.redmine.org/ best regards, Markus _______________________________________________ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
