On 06/22/2015 06:51 PM, Always Learning wrote:
On Mon, 2015-06-22 at 17:22 -0400, ken wrote:
True, I didn't mention that the manual's gone missing. But I thought
that fact would be obvious and not in need of explaining.
As soon as I get a new product, I get a PDF version of the manual and
store in a specific database. Some manufacturers are reluctant to
provide a PDF version, but the effort means I always have access to the
original instructions.
Two things I've learned from this:
In addition to noting the new password you give to a device, also note
along with it the default password to it. You never know when some tech
support person is going to tell you -- or for some other reason you
might need -- to reset a device back to defaults.
Secondly, don't rely on tech support to be able to say what that default
password is.
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