Hi everyone,

I am currently trying to view images with dials through CCP4i2 (on mac)
I have so far tried using the DUI but when importing files, nothing seems to 
happen… there are no error codes appearing as such but no images/experimental 
data is imported. I have tried this on both .cbf and .h5 file types but with no 
success on either.
I also then tried downloading a json file type to use the image viewer option 
found in ccp4i2 and received this error code

-ERROR- CTaskDials_image:9 Error in wrapper dials_image 1.0:: Failed starting 
external process - this can be due to a number of things, butusually is due to 
the command used by subprocess/QProcess not working for some reason. Missing 
inputfiles, bad commands, non-functional programs etc. Check log files and 
stdout.
Process: dials.image_viewer

                     -ERROR- CTaskDials_image:47 Error in wrapper dials_image 
1.0:: Error in checking external process after completion
exit status and  code: 1 1

If anyone could advise me on what might be causing these issues I would be very 
grateful (as a side note I can view these .cbf images imosflm so I’m assuming 
the files are okay and hence the issue is something dials related?)

BW,
Zoe

--
Zoe Markham-Lee
PhD Student
Biodiscovery Institute (Phase1/2)
School of Pharmacy,
University of Nottingham,
University Park,
Nottingham.
NG72RD
--




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