Hmm - I think I have found it.
You provide an input pdb , but in the REFMAC log file it complains about
this.


              mon_lib.cif
  *ERROR : HOH              : duplicated atom_name : "O   ".
          chain: SSS  residue:   18
  ERROR : HOH              : duplicated atom_name : "O   ".
          chain: SSS  residue:   18
  ERROR : HOH              : duplicated atom_name : "O   ".
          chain: SSS  residue:   18
  ERROR : HOH              : duplicated atom_name : "O   ".
          chain: SSS  residue:   18
  ERROR : HOH              : duplicated atom_name : "O   ".
          chain: SSS  residue:   18
  ERROR : HOH              : duplicated atom_name : "O   ".
          chain: SSS  residue:   18*
 IERR =            1

And when I look at your pdb you have two chains labelled S, one protein,
and one with waters.
I edited your pdb to change water S to water G  and now it works..
I agree the error message is *TOTALLY useless! *

On Wed, 29 Dec 2021 at 21:10, Ville Uski <[email protected]> wrote:

> another error report
>
> Ville
>
> ---------- Forwarded message ---------
> From: M V N UMA MAHESH bt15d009 <[email protected]>
> Date: Wed, 29 Dec 2021 at 08:45
> Subject: [CCP4] Buccaneer and REFAMAC5 in CCP4 suit always fail
> To: [email protected] <[email protected]>
>
>
> Dear sir
> Buccaneer and REFAMAC5 in CCP4 suit always fail with error Buccaneer and
> REFAMAC5 in CCP4 suit always fail
> Following are the error logs:
>
> ERROR- buccaneer_mr:9 Error in wrapper buccaneer_mr 0.0:: Failed starting
> external process - this can be due to a number of things, but usually is
> due to the command used by subprocess/QProcess not working for some reason.
> Missing input files, bad commands, non-functional programs etc. Check log
> files and stdout.
> Process: cbuccaneer
>  -ERROR- buccaneer_mr:47 Error in wrapper buccaneer_mr 0.0:: Error in
> checking external process after completion
> exit status and  code: 3 3
>   -ERROR- CTaskbuccaneer_build_refine_mr:200 Error in wrapper
> buccaneer_build_refine_mr 202003271051:: Buccaneer task failed
> ▶ stderr.txt
>
> same happens on both Window and Ubuntu
>
> version 7.10
>
> Please guide me through the process
>
> regards
> M V N Uma Mahesh
> BT15D009
>
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