Hi all

The problem turned out to be that the user had a space in their username.
Creating a new account solved it.

Regards,

On Tue, 17 Nov 2020 at 10:23, Kevin Cowtan <kevin.cow...@york.ac.uk> wrote:

> Hi!
>
> I have a student trying to run i2, and a task to import merged data from
> cif which works fine for the other students is failing at the pointless
> step.
>
> The logfiles are identical up to pointless (apart from the random free-R
> flag assignment), but the problem occurs in pointless. The log file output
> is as follows:
>
> ==== Input command lines ====
>
>
> # Task 4.3.1 pointless running pointless
>
> # Mini-MTZ input to HKLIN:
>
> #   Data type       parameter  job        annotation
>
> NAME PROJECT 2b463 CRYSTAL xtal DATASET dest
>
> HKLIN 
> C:\Users\xxx\CCP4I2_PROJECTS\2b463\CCP4_JOBS\job_4\4_2b463_obsout_import_merged.mtz
>
> HKLOUT 
> C:\Users\xxx\CCP4I2_PROJECTS\2b463\CCP4_JOBS\job_4\job_3\job_1\MTZUNMERGEDOUT.mtz
>
> choose spacegroup P 61
>
>
> ====     End of input    ====
>
>
>
>         ******************************************************
>
>         *                                                    *
>
>         *                     POINTLESS                      *
>
>         *                       1.12.2                       *
>
>         *                                                    *
>
>         *   Determine Laue group from unmerged intensities   *
>
>         *     Phil Evans MRC LMB, Cambridge                  *
>
>         * Uses cctbx routines by Ralf Grosse-Kunstleve et al.*
>
>         *                                                    *
>
>         ******************************************************
>
>
>
> **** ERROR ****
>
>
> $TEXT:Reference: $$ Please cite $$
>
> P.R.Evans, 'Scaling and assessment  of data quality' Acta Cryst. D62, 72-82  
> (2006).
>
> <a href="http://journals.iucr.org/d/issues/2006/01/00/ba5084/index.html";>
>
> <b>PDF</b></a>
>
> P.R.Evans, 'An introduction to data reduction: space-group determination, 
> scaling and intensity statistics' Acta Cryst. D67, 282-292 (2011)
>
> <a href="http://journals.iucr.org/d/issues/2011/04/00/ba5158/index.html";>
>
> <b>PDF</b></a>
>
> $$
>
>
>
> --
> Professor Kevin Cowtan
> Email:      kevin.cow...@york.ac.uk
> Pronouns:   Please use he/him or they/them when referring to me in
> professional contexts
> Address:    York Structural Biology Laboratory, Department of Chemistry
>             University of York, York, YO10 5DD, UK
> ORCiD:      0000-0002-0189-1437 <https://orcid.org/0000-0002-0189-1437>
> Web:        https://www.york.ac.uk/chemistry/staff/academic/a-c/kcowtan/
> Disclaimer: http://w <http://www.york.ac.uk/docs/disclaimer/email.htm>
> ww.york.ac.uk/docs/disclaimer/email.htm
> <http://www.york.ac.uk/docs/disclaimer/email.htm>
>


-- 
Professor Kevin Cowtan
Email:      kevin.cow...@york.ac.uk
Pronouns:   Please use he/him or they/them when referring to me in
professional contexts
Address:    York Structural Biology Laboratory, Department of Chemistry
            University of York, York, YO10 5DD, UK
ORCiD:      0000-0002-0189-1437 <https://orcid.org/0000-0002-0189-1437>
Web:        https://www.york.ac.uk/chemistry/staff/academic/a-c/kcowtan/
Disclaimer: http://w <http://www.york.ac.uk/docs/disclaimer/email.htm>
ww.york.ac.uk/docs/disclaimer/email.htm
<http://www.york.ac.uk/docs/disclaimer/email.htm>

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