Hi Stuart, That has cracked It thanks! I can open files again.
Much appreciated, Sam From: Stuart McNicholas <stuart.mcnicho...@york.ac.uk> Sent: 01 October 2020 13:34 To: Horrell, Sam (DLSLtd,RAL,LSCI) <sam.horr...@diamond.ac.uk> Cc: CCP4BB@jiscmail.ac.uk Subject: Re: [ccp4bb] File System Problems Dear Sam, We have heard reports that running as Administrator the first time fixes some issues on Windows. It might be worth testing this before anything else. Best wishes, Stuart On Thu, 1 Oct 2020 at 11:53, Horrell, Sam (DLSLtd,RAL,LSCI) <sam.horr...@diamond.ac.uk<mailto:sam.horr...@diamond.ac.uk>> wrote: Hello CCP4bb, I’m having a serious problem with my CCP4i2 installation on my windows 10 computer, whenever I try and upload a file via the GUI it fails to open the file system and stops responding, then it just hangs until I kill the program. I’ve uninstalled and reinstalled CCP4 and rolled back the latest updates but nothing has changed. Obviously this makes using CCP4 completely impossible. Any suggestions for how I might fix this problem? Cheers, Sam -- This e-mail and any attachments may contain confidential, copyright and or privileged material, and are for the use of the intended addressee only. If you are not the intended addressee or an authorised recipient of the addressee please notify us of receipt by returning the e-mail and do not use, copy, retain, distribute or disclose the information in or attached to the e-mail. Any opinions expressed within this e-mail are those of the individual and not necessarily of Diamond Light Source Ltd. Diamond Light Source Ltd. cannot guarantee that this e-mail or any attachments are free from viruses and we cannot accept liability for any damage which you may sustain as a result of software viruses which may be transmitted in or with the message. Diamond Light Source Limited (company no. 4375679). Registered in England and Wales with its registered office at Diamond House, Harwell Science and Innovation Campus, Didcot, Oxfordshire, OX11 0DE, United Kingdom ________________________________ To unsubscribe from the CCP4BB list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1 ######################################################################## To unsubscribe from the CCP4BB list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=CCP4BB&A=1 This message was issued to members of www.jiscmail.ac.uk/CCP4BB, a mailing list hosted by www.jiscmail.ac.uk, terms & conditions are available at https://www.jiscmail.ac.uk/policyandsecurity/
