Michael,

Buy a standard US keyboard and take it to the lab and tell them you are
willing to leave the keyboard as long as they let you use it.  Is a $50
dollar keyboard worth sacrificing to pass the test?  Most definitely.  I
don't have technical advice for you because if you missed the entire exam
because of one question it sounds like you already have most of the answers.

Your nerves should be calmed down on this next attempt.  I remember feeling
the same way on my first attempt and I had only failed by a few points
myself as well.

Regards,
 
Tyson Scott - CCIE #13513 R&S, Security, and SP
Managing Partner / Sr. Instructor - IPexpert, Inc.
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-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Michael Miller
Sent: Wednesday, April 06, 2011 5:54 AM
To: [email protected]
Subject: [OSL | CCIE_RS] Failed First Attempt / Advice Needed

Guys,

I took the lab yesterday in Brussels. I passed the configuration section,
but failed the TS by one ticket as far as I can tell. When I walked out of
the exam, I felt that I had surely passed the configuration, but I felt that
I had only solved eight tickets in TS.

In my score report I noticed that I have the option for a rescore, but
seeing that it was the TS section that I failed, Is it even worth it?

I felt that a few factors contributed to me struggling with the tickets:

1) The keyboard was quite different from the standard US layout. Many
crucial keys including the pipe and double quote were either in different
locations, or not even labeled. The proctor was able to help me through
this, but I must have hit the \ key instead of enter fifty times in that
section alone.

2) Stress / Nerves - It was my first attempt at any CCIE lab. My thought
processes were in panic mode for probably the first ten minutes of the test.
It wasn't until the afternoon that I really felt comfortable in the lab. The
fact that I seemingly couldn't type some of the most basic commands (show
run | i ...) due to the strange location of the pipe only compounded this.
The problem wasn't that I couldn't find the key, but that I kept
instinctively reaching to the wrong position.

With all of that in mind, I'm wondering if I should schedule my next attempt
right away, or if I should wait and study?

My feeling is that I should probably brush up on my troubleshooting methods
based on what I saw in the exam, but I feel like I should be able to do that
within the month that I have to wait.

A few final notes: The DOC-CD was incredibly fast in my lab. I didn't
attempt to open any PDFs, but I felt that surfing it was just like when I
was home. I didn't refer to it once, but at the start of the configuration
section I opened up a few pages for later reference. I would suggest
that candidates learn the hot-keys to open links in new tabs and windows in
IE. The task bar can get cluttered, so being able to open a tab saved me
space.

I can't recall the proctors name at the moment, but I would say he was
incredibly nice. I asked him several questions during the config section,
and he did his best to answer them when possible. I would say that the
advice to explain the technology help me, because I found he was much more
willing to discuss the task when he felt I was only attempting to clarify
the wording. In fact, he had to check the answer key for one section,
because there was a task that was clearly contradictory.

In any case, any feedback would be appreciated!

Mike
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