It's MTU and no, it's not your customers to blame. Drops are happening
on their access links.

Your example is a textbook case of it, actually :-)

--
Marko Milivojevic - CCIE #18427
Senior Technical Instructor - IPexpert

YES! We include 400 hours of REAL rack
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On Wed, Mar 24, 2010 at 17:32, VALERE BIKANDA <[email protected]> wrote:
> Thanks Marko and Matlock !
>
> It's done and still waiting for the customer to confirm that it's OK. If
> it's working now, how would you explain that some web sites are reachable
> but some others are not thinking it's the MTU misconfiguration ?
>
> By the way, some of the customer have pppoe on the acces links and the
> traceroutes shows that packets are lost beyond our network.
>
> How do i make sur that the problem is not a bgp configuration with my
> Internet provider ?
>
> .Thanks !
>
>
> Luc Valere BIKANDA
>
>
>
> ________________________________
> From: Marko Milivojevic <[email protected]>
> To: VALERE BIKANDA <[email protected]>
> Cc: "Matlock, Kenneth L" <[email protected]>; [email protected]
> Sent: Wed, March 24, 2010 5:13:08 PM
> Subject: Re: [OSL | CCIE_RS] MTU on Ethernet interface
>
> On Wed, Mar 24, 2010 at 16:09, VALERE BIKANDA <[email protected]> wrote:
>>
>> Do i need to configure a PPPoE connexion to make it work ?
>
> No. It's usually used in those deployments because with PPPoE you lose those
> 8 bytes, but you don't have to. It is also used in conjunction with MPLS if
> you can't ensure that you carry full payload + labels around.
> Then again, I would rather use that as a quick fix and try to figure out
> where the problem actually is.
> --
> Marko Milivojevic - CCIE #18427
> Senior Technical Instructor - IPexpert
> YES! We include 400 hours of REAL rack
> time with our Blended Learning Solution!
> Mailto: [email protected]
> Telephone: +1.810.326.1444
> Fax: +1.810.454.0130
> Web: http://www.ipexpert.com/
>
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