On Oct 5, 2011, at 03:31, vaughany wrote:

> I work at a UK college and we have a large number of 'web products' on their 
> own subdomains along the lines of product.college.ac.uk, 
> someproduct.college.ac.uk. You would not believe how many people assume the 
> domain name, no matter what it is, has to have www. written in front of it to 
> work properly, when that is obviously not the case. 
> 
> For example, we use Moodle as our virtual learning environment, and it's set 
> on the subdomain moodle.college.ac.uk, and we get people typing in 
> www.moodle.college.ac.uk and then complain that our systems are down.  Only 
> our public website uses www.college.ac.uk, and where we use external domain 
> names, we advertise them without the www. and rewrite the url (as above) if 
> the user arrives at our site via that method. 
> 
> Personally I think typing www. is ugly and no longer relevant, but not having 
> rewrite rules set (like so many UK colleges, whose websites seen to simply 
> not exist when all they need is www. on the front of the name) is worse.
> 
> My 2p. 

Sure. So fix your DNS to also resolve the www. versions of those hostnames and 
install redirections.


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