This a problem with the AMD chip set in older PCs. It does not occur with the 
Intel chip set. The latest updates gray-out the “restore to earlier version”, 
so this doesn’t work. Now you have to restore an earlier version of the 
operating system. Go to settings in the startup tab. click on “update & 
security”, then click on “view installed update history”, then click on 
“recovery options”, then click on “ get started” under the go back to the 
previous version of Win10. It will take a while but you’ll get back to the 
earlier version that worked. There are some options on the web to permanently 
block windows update from messing with the video drivers but I haven’t tried 
that yet. Just live with the earlier version of Win10.
Larry
From: Allen Brier N5XZ via BVARC 
Sent: Saturday, 9 December, 2017 10:29 AM
To: 'BRAZOS VALLEY AMATEUR RADIO CLUB' ; [email protected] ; 
[email protected] ; [email protected] 
Cc: Allen Brier N5XZ 
Subject: [BVARC] HELP! Computer video is hosed again!

Well, I did it again! I let Windows do an update BEFORE the contest (I knew it 
was a bad idea) and now it once again does not recognize my video card and has 
reduced the resolution and will not span across two monitors. Last time this 
happened, K5LJ suggested I roll back the video driver and that worked, but this 
time the option to do that is grayed out. Surely, someone know how to fix this 
for me.

 

The computer is an older HP running WIN 10 (upgraded for WIN 7) with an AMD 
chipset and an ATI Radeon HD 4200 video card. I have a new computer purchased, 
but it’s still in the box…. There must be a way! If you have the answer, call, 
email or text me!

 

BTW, the ARRL 10 Meter contest conditions suck, but there are occasional 
contacts to be made.

 

Allen R. Brier N5XZ

1515 Windloch Lane

Richmond, Texas 77406-2553

(281) 342-1882 (Home)

(713) 705-4801 (Cell/Text)

 



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