"James Youngman" <j...@gnu.org> writes: > The logical thing to do is put a single web page somewhere on > www.gnu.org and include in that page things that help users find > resources to help them. I've made an outline of such a document > below. It would likely be an enhancement to the document currently > at <http://www.gnu.org/help/gethelp.html>. > > What do you think? If you think this is a good idea but think the > outline could be better, please et me know.
Seems like a good idea to me, as an enhancement to gethelp.html. We get *a lot* of requests for technical assistance with specific programs sent to i...@fsf.org/g...@gnu.org, so it would also help all of those people if we had a better page to point them to. > <H3>Support-related Benefits of Free Software</H3> > <!-- How the three freedoms help people to help you. --> Four :) > <H4>The Linux Documentation Project</H4> I don't think we can point to this from gnu.org due to the naming issues. Along the same lines, though, pointing to http://flossmanuals.net might be good. > <H3>Mailing Lists and Newsgroups</H3> > <H4>How to Find the Right Mailing List<H4> > <!-- Point to the GNU mailman instance. > Also GMANE and other similar mailing list archives. --> Another helpful thing could be to point toward the Free Software Directory -- people can find mailing list and other useful support info on the entry page for the program they are using. > <H4>Meeting People Who Can Help</H4> > <!-- LUGs etc. Do we call them GNU/LUGs? :) --> There are free software groups and GLUGs, linked to from /links/links.html. Maybe it would also be useful to mention the idea of seeing if anyone has had the problem before by searching bug/issue trackers and mailing list archives? -- John Sullivan Manager of Operations GPG Key: AE8600B6 _______________________________________________ Bug-coreutils mailing list Bug-coreutils@gnu.org http://lists.gnu.org/mailman/listinfo/bug-coreutils
