On 01/13/2014 12:32, Eric Blake wrote:
A mailing list IS a bug reporting system. When something receives as
low a volume of bug reports as bash, the mailing list archives are
sufficient for tracking the status of reported bugs. It's not worth the
hassle of integrating into a larger system if said system won't be used
often enough to provide more gains than the cost of learning it. In
particular, I will refuse to use any system that requires a web browser
in order to submit or modify status of a bug (ie. any GOOD bug tracker
system needs to still interact with an email front-end).
e-mail has quite a few vulnerabilities. Spam, impersonation, etc. In the
system relying on e-mail, spam filter has to be present. And due to this
you will get false positives and false negatives, resulting in lost
information. On the opposite, login-based website access won't lose
information this way and won't get spam.
Among other benefits:
* Ability to search by various criteria. For ex. database-based tracking
system can show all open tickets or all your tickets. How can you do
this in ML?
* Ability to link with patches. In fact, github allows submitters to
attach a patch, and admin can just merge it in with one click, provided
there are no conflicts.
Yuri