A few months ago, I called Chase Bank about a question with my account, the
phone teller asked me several security challenge questions that I thought
were unusual. One of the questions was a certain uncle's home address.  The
impossible part of this was that I haven't had contact with this uncle in 25
years, and he lives in England (I'm in the US). I asked for the manager, and
the manager explained that the security questions are all part of a new
government mandate to verify identity and security information.

I eventually got the account information I was looking for and didn't think
about it again.

This morning, I was trying to access a credit card webpage to check my
account, it didn't like my password. I was given two security challenge
questions:

1. What is the last name of your fifth grade teacher?   
2. What was the license plate of your first car?

I'm reasonably  sure that I had the correct name for the 5th grade teacher,
but I must be an incredible slacker because I didn't remember the license
plate number of my first vehicle - 25 years ago.

Capital One promptly locked my account, for my security.

It's scary that any database contains this much information about me.  If
it's in a database, it can be compromised. It's no wonder identity theft is
running rampant in the US.

Gary




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