None of this surprises me, to be honest. All of us who contributed to the kickstarter have not received our promised rewards (other than the soundtrack). I have asked about the in-game items we were promised and have been blown off two different times (not that I actually needed the items to complete the game, but that is not the point).
On 5/6/18, john <[email protected]> wrote: > I can't help you with the digest bit, but can say that the Jaws issue you're > > facing may in fact be entirely impossible for the development team to > resolve. > This doesn't mean that I'm condoning their lack of response; if you release > > a product you should respond to support queries, and if you charge money for > > it you should have a fixed time window in which you guarantee that response, > > but it does mean that I would understand if they told you flat out that you > > cannot use the game with JFW. > Adding the option to attempt to use jaws is very easy. Testing it is not, > especially if you don't have a copy of the screen reader. It is illegal to > use the demo version to test the game, and I fully understand why the > developers may have chosen not to spend a thousand dollars just to test it > with one title. > Its been a while since I've looked at this issue in my projects, but I > remember explicitly adding a warning dialog when Jaws was detected, stating > > that while I'd tried to add support for it, the player should be aware that > > no guarantees were made and they should use something else for best > results. > > > -------------------------------------------------- > From: "Alex Wallis via Groups.Io" <[email protected]> > Sent: Sunday, May 06, 2018 9:02 > To: <[email protected]> > Subject: [blind-gamers] not impressed with support I have received for a > heros call > > Hi all, > > I just thought I would write to say to anyone who is thinking of buying > a heros call I have received no support from the author at all, I have > emailed him twice, and tweeted with no reply to any of it. > > I know I can use sapi and nvda with it, but the point is I don't want > to, I know people have made suggestions for work arounds and many will > probably say its not a big deal to use nvda or sapi, > > but the fact is its denying me the choice to use jaws as it is a pain to > keep changing screen readers or unload jaws entirely just to play one > game, and lets say I want to multi task and play the game while doing > other things as well, I am not familiar with a lot of nvda commands as > it is very different to jaws. > > the fact is also, as I am a paying customer I think I should expect some > basic support rather than to just be ignored entirely, I mean if the > author comes out with another game tomorrow is the lack of support > likely to make me think about buying it? > > also it has worked with jaws in the past as I saw a youtube video with > it working with jaws that was posted a while back, and the game detects > jaws as people have said I guess maybe its the keyhook or something, the > video certainly used eloquence so I assume it was jaws that was used > when the video was posted. > > on a totally different topic, is there a way to make it so that I > receive messages sent to the list as part of the digest email? at the > moment I have to keep clicking links to view topics when I want to read > replies and I would far rather get them bundled in the actual email. > > many thanks for any help, > > Alex. > > > > > > > > -- Justin M. Jones, M.A. [email protected] (254) 624-9155 701 Ewing St. #509-C, Ft. Wayne IN, 46802 -=-=-=-=-=-=-=-=-=-=-=- Groups.io Links: You receive all messages sent to this group. View/Reply Online (#119099): https://groups.io/g/blind-gamers/message/119099 View All Messages In Topic (3): https://groups.io/g/blind-gamers/topic/18580433 Mute This Topic: https://groups.io/mt/18580433/21656 New Topic: https://groups.io/g/blind-gamers/post Change Your Subscription: https://groups.io/g/blind-gamers/editsub/21656 Group Home: https://groups.io/g/blind-gamers Contact Group Owner: [email protected] Terms of Service: https://groups.io/static/tos Unsubscribe: https://groups.io/g/blind-gamers/leave/607459/1071380848/xyzzy -=-=-=-=-=-=-=-=-=-=-=-
