Don't confuse dig +trace with what is happening or not at your name
server. When trace is enabled, dig performs the queries needed itself
from the location the dig is run. So, in other words, if your system is
not allowed to send or receive DNS packets, then you'll never be able to
perform a resolution and you will get the error noted below. Any and
all recursion performed by name servers on your behalf will mean
different behaviour vs a +trace.
To correctly determine where the resolution is failing, the dig needs to
be run from the outside (closest to the internet) inward. Do not bother
using +trace when your system is not by default performing the entire
resolution. When you find the system which is failing to resolve the
name, then you know it is a problem w/ that system and it's next step
towards the internet.
-- John
On 7/23/2013 12:35 PM, Shawn Bakhtiar wrote:
Do you run your name servers from behind a firewall, or is your
firewall (iptables) turned on?
We run our name servers from behind a firewall, my network computers
give the same problem when I run dig +trace www.fransiplus.com
<http://www.fransiplus.com/>
The only place I can run the dig +trace www.fransiplus.com without
failing is on the external authoritative servers.
There is a good explanation of what this fails here:
https://otrs.menandmice.com/otrs/public.pl?Action=PublicFAQZoom;CategoryID=21;ItemID=75
But I think this is a different problem, than not being able to
resolve the fransiplus.com <http://www.fransiplus.com/> from your PC
------------------------------------------------------------------------
From: me...@cyberia.net.sa
To: sjc...@gmail.com
Subject: RE: resolving-problem
Date: Tue, 23 Jul 2013 11:36:46 +0300
CC: bind-users@lists.isc.org
Thank you so much for your email and support,
Pls, See, the dig + trace output when use ns1.nesma.net.sa, at the
end it say connection timedout. so please can you to find out the
problem is from where???
[root@ns1 ~]# dig +trace www.fransiplus.com
<http://www.fransiplus.com/>, ...
; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.17.rc1.el6_4.4 <<>> +trace
www.fransiplus.com
;; global options: +cmd
. 504930 IN NS j.root-servers.net.
. 504930 IN NS c.root-servers.net.
. 504930 IN NS a.root-servers.net.
. 504930 IN NS e.root-servers.net.
. 504930 IN NS f.root-servers.net.
. 504930 IN NS k.root-servers.net.
. 504930 IN NS g.root-servers.net.
. 504930 IN NS l.root-servers.net.
. 504930 IN NS i.root-servers.net.
. 504930 IN NS d.root-servers.net.
. 504930 IN NS m.root-servers.net.
. 504930 IN NS b.root-servers.net.
. 504930 IN NS h.root-servers.net.
;; Received 512 bytes from 212.119.64.2#53(212.119.64.2) in 5388 ms
com. 172800 IN NS m.gtld-servers.net.
com. 172800 IN NS c.gtld-servers.net.
com. 172800 IN NS i.gtld-servers.net.
com. 172800 IN NS a.gtld-servers.net.
com. 172800 IN NS l.gtld-servers.net.
com. 172800 IN NS g.gtld-servers.net.
com. 172800 IN NS d.gtld-servers.net.
com. 172800 IN NS k.gtld-servers.net.
com. 172800 IN NS f.gtld-servers.net.
com. 172800 IN NS b.gtld-servers.net.
com. 172800 IN NS e.gtld-servers.net.
com. 172800 IN NS h.gtld-servers.net.
com. 172800 IN NS j.gtld-servers.net.
;; Received 508 bytes from 192.33.4.12#53(192.33.4.12) in 1789 ms
fransiplus.com. 172800 IN NS ns1.alfransi.com.sa.
fransiplus.com. 172800 IN NS ns2.alfransi.com.sa.
;; Received 87 bytes from 192.5.6.30#53(192.5.6.30) in 202 ms
;; connection timed out; no servers could be reached
Ejaz
------------------------------------------------------------------------
*From:*Steven Carr [mailto:sjc...@gmail.com]
*Sent:* Sunday, July 21, 2013 3:09 PM
*To:* Ejaz
*Cc:* Bind users
*Subject:* Re: resolving-problem
So the logs would seem to indicate that the server responded to your
PC, the only way you can see exactly what happened with that response
is with traffic captures on the name server and your PC.
Steve
On 21 Jul 2013, at 12:52, "Ejaz" <me...@cyberia.net.sa
<mailto:me...@cyberia.net.sa>> wrote:
I can resolve yahoo and here the snippet of logs,
21-Jul-2013 14:46:11.119 queries: info: client 212.119.65.13#2007:
query: yahoo.com.cyberia.net.sa IN A + (212.71.32.19)
21-Jul-2013 14:46:11.122 queries: info: client 212.119.65.13#2008:
query: yahoo.com <http://yahoo.com> IN A + (212.71.32.19)
But, Where as
I can't resolve fransiplus, here is the logs.
21-Jul-2013 14:46:19.135 queries: info: client 212.119.65.13#2009:
query: fransiplus.com.cyberia.net.sa IN A + (212.71.32.19)
21-Jul-2013 14:46:19.138 queries: info: client 212.119.65.13#2010:
query: fransiplus.com <http://fransiplus.com> IN A + (212.71.32.19)
I didin't see any difference.
Ejaz
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