I started to prepend my statement with "Some people don't like GoDaddy,
but ..." and then decided I would hope that it wouldn't be necessary at
this point. Since this is unarguably off-topic, I will try to be brief.
First, a certain percentage of all customer service interactions with
every company are going to be bad. Since GoDaddy is the largest
registrar, numerically there are going to be more people who have had
bad experiences with them. Second, they are unashamedly capitalist. They
do offer many upsells, _just like every other registrar_. (Note, I used
to be in that business, we did the same thing at Yahoo!) You can argue
that their interface is more misleading/aggressive than others, but what
they do is not only not unique, it's the common case.
Third, I've done business with them for over 10 years, I have
transferred at least dozens (probably more, but I'm not going to take
the time to count) of domains in and out of GoDaddy for clients, family
members, and myself. My experience has been uniformly positive. Finally,
while Bob is no longer running GoDaddy day to day, he was an early
supporter both of ICANN generally, and of cleaning up the registrar
business specifically (which for those of you who weren't on line around
the turn of the century, was an even dodgier, shadier place than it is now).
Finally, GoDaddy was also an early supporter of things like IPv6 and
DNSSEC. My domains are all registered there, and the ones that aren't
just redirects all have IPv6 glue and DS records.
A little more below ...
On 02/19/2013 04:30 PM, Vernon Schryver wrote:
I wrote:
GoDaddy supports everything you're looking for.
Those issues seem at most secondary to the objections some people have
to how GoDaddy has dealt with the Internet and GoDaddy customers.
https://www.google.com/search?q=nodaddy.com
http://www.theregister.co.uk/2011/07/12/godaddy_shuts_down_nodaddy/
While I don't think anyone in the registrar business is blameless, it's
worth looking at the source of a lot of those complaints, with an eye
toward how many of them are generated by GoDaddy's competition. Not to
mention the use of sensational-sounding accusations (Bob Parsons is an
elephant killer!) which when examined more closely turn out to be
completely without merit:
"Parsons has said he participated in the hunt because the elephants were
a nuisance destroying crops the local population depended upon for
sustenance and even threatening the lives of villagers.
Therefore, his hunt solved two problems, he suggested.
'First they have their crops,' he told ABC News Radio, 'and they get to
eat the elephant.'"
http://abcnews.go.com/Business/daddy-ceo-bob-parsons-africa-elephant-hunt-video/story?id=13279206
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