Hi Heitor,
I hope this message finds you well. I am reaching out to request more detailed
information regarding how your solution operates. From my understanding, it
appears that there is a one-way synchronization involved. However, I would like
to clarify how the database information is handled in this process. Are the
databases also synchronized in the same manner?
Additionally, I noticed that you mentioned costs associated with your solution.
Is there a dedicated product website where I can find more information about
pricing and features? Furthermore, if I understood correctly, your support
seems to be focused primarily on Bacula Community. Could you elaborate on
whether you support just the plugin, or do you also provide assistance for
issues that arise within the Bacula Community in conjunction with your plugin?
In the event of a problem, will we need to rely solely on the community for
support, or do you have a system in place to assist with these issues?
I also wanted to address your special offer, which claims that we can transfer
our current license in favor of your product, such as Bacula Enterprise.
However, when I compare the two solutions, I notice a significant gap between
Bacula Community and Bacula Enterprise. Do you have plans to bridge this gap?
As it stands, the current offer makes it challenging to consider replacing an
existing product.
I look forward to receiving more information about your product, its features,
and any future plans you may have. Thank you for your attention to these
questions.
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