Hello Martin,

Yes, the Amazon driver will help with the timeout issues. And we have been
improving the Amazon driver continuously. Thus, I would move to this one.
If you still see this issue related to the volume not marked as error, then
we should investigate it.

Best,
Ana

On Wed, May 15, 2024 at 12:04 PM Martin Reissner <mreiss...@wavecon.de>
wrote:

> Hello Ana,
>
> thank you for the heads up. An upgrade to one of the more recent versions
> has been in my backlog for a while now, maybe this will get me some time to
> actually get it done.
> I'd still like to know whether what I am seeing with the volume not being
> marked Error is an actual bug or something on my behalf but if the "Amazon"
> driver helps with the effects of the timeouts I'l gladly take it.
>
> Regards,
>
> Martin
>
> On 14.05.24 20:53, Ana Emília M. Arruda wrote:
> > Hello Martin,
> >
> > Do you think you can upgrade to 15.0.X? I would recommend you to use the
> "Amazon" driver, instead of the "S3" driver. You can simply change the
> "Driver" in the cloud resource, and restart the SD. I'm not sure the Amazon
> driver is available in 13.0.2, but you can have a try.
> >
> > The Amazon driver is much more stable to such timeout issues.
> >
> > Best regards,
> > Ana
> >
> > On Mon, May 6, 2024 at 8:53 AM Martin Reissner <mreiss...@wavecon.de
> <mailto:mreiss...@wavecon.de>> wrote:
> >
> >     Hello,
> >
> >     by now I am mostly using our Ceph RGW with the S3 driver as storage
> and this works just fine but time and again requests towards the RGW time
> out.
> >     This is of course our business and not Bacula's but due to a
> behaviour I can't understand this causes us more trouble than it should.
> >
> >     When one of these errors happens it looks like this in the logs:
> >
> >
> >     04-Mai 02:32 mybackup-sd JobId 968544: Error:  S3_delete_object
> ERR=RequestTimeout CURL Effective URL:
> https://myrgw/mystorage/myvolume-25809/part.10 <
> https://myrgw/mystorage/myvolume-25809/part.10> CURL OS Error: 101 CURL
> Effective URL: https://myrgw/mystorage/myvolume/part.10 <
> https://myrgw/mystorage/myvolume/part.10> CURL OS Error: 101
> >     04-Mai 02:32 mybackup-sd JobId 968544: Fatal error: label.c:575
> Truncate error on Cloud device "mydevice" (/opt/bacula/cloudcache): ERR=
> S3_delete_object ERR=RequestTimeout CURL Effective URL:
> https://myrgw/mystorage/myvolume/part.10 <
> https://myrgw/mystorage/myvolume/part.10> CURL OS Error: 101 CURL
> Effective URL: https://myrgw/mystorage/myvolume/part.10 <
> https://myrgw/mystorage/myvolume/part.10> CURL OS Error: 101
> >     04-Mai 02:32 mybackup-sd JobId 968544: Marking Volume "myvolume" in
> Error in Catalog.
> >     04-Mai 02:32 mybackup-sd JobId 968544: Fatal error: Job 968544
> canceled.
> >     04-Mai 02:32 mybackup-dir JobId 968544: Error: Bacula Enterprise
> wc-backup2-dir 13.0.2 (18Feb23):
> >
> >
> >     However when I check the Volume status in the Catalog I see:
> >
> >
> >     *list volume=myvolume
> >
>  
> +---------+----------------------------+-----------+---------+----------+----------+--------------+---------+------+-----------+-----------+---------+----------+-----------+
> >     | MediaId | VolumeName                 | VolStatus | Enabled |
> VolBytes | VolFiles | VolRetention | Recycle | Slot | InChanger | MediaType
> | VolType | VolParts | ExpiresIn |
> >
>  
> +---------+----------------------------+-----------+---------+----------+----------+--------------+---------+------+-----------+-----------+---------+----------+-----------+
> >     |  25,809 | myvolume                   | Recycle   |       1 |
>   1 |        0 |      691,200 |       1 |    0 |         0 | CloudType |
>   14 |       12 |         0 |
> >
>  
> +---------+----------------------------+-----------+---------+----------+----------+--------------+---------+------+-----------+-----------+---------+----------+-----------+
> >
> >
> >     The VolStatus "Recycle" causes the Volume being used for subsequent
> Jobs which then all fail with errors like this:
> >
> >
> >     05-Mai 02:31 mybackup-sd JobId 968789: Fatal error: cloud_dev.c:1322
> Unable to download Volume="myvolume" label.  S3_get_object ERR=NoSuchKey
> CURL Effective URL: https://myrgw/mystorage/myvolume/part.1 <
> https://myrgw/mystorage/myvolume/part.1> CURL OS Error: 101 CURL
> Effective URL: https://myrgw/mystorage/myvolume/part.1 <
> https://myrgw/mystorage/myvolume/part.1> CURL OS Error: 101  BucketName :
> mystorage RequestId : xxx-default HostId : yyy-default
> >     05-Mai 02:31 mybackup-sd JobId 968789: Marking Volume "myvolume" in
> Error in Catalog.
> >
> >
> >     Am I wrong in expecting the Volume to actually be in VolStatus
> "Error" in the Catalog so other Jobs will not try to use it?
> >
> >     Would be grateful for any help as this is causing all backups using
> this storage to fail once one of the requests to the rgw times out until I
> manually mark the Volume as error or truncate the cloudcache for the Volume.
> >
> >     Regards,
> >
> >     Martin
> >
> >
> >     --
> >     Wavecon GmbH
> >
> >     Anschrift:      Thomas-Mann-Straße 16-20, 90471 Nürnberg
> >     Website: www.wavecon.de <http://www.wavecon.de>
> >     Support: supp...@wavecon.de <mailto:supp...@wavecon.de>
> >
> >     Telefon:        +49 (0)911-1206581 (werktags von 9 - 17 Uhr)
> >     Hotline 24/7:   0800-WAVECON
> >     Fax:            +49 (0)911-2129233
> >
> >     Registernummer: HBR Nürnberg 41590
> >     GF:             Cemil Degirmenci
> >     UstID:          DE251398082
> >
> >
> >     _______________________________________________
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> >     Bacula-users@lists.sourceforge.net <mailto:
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>
> --
> Wavecon GmbH
>
> Anschrift:      Thomas-Mann-Straße 16-20, 90471 Nürnberg
> Website:        www.wavecon.de
> Support:        supp...@wavecon.de
>
> Telefon:        +49 (0)911-1206581 (werktags von 9 - 17 Uhr)
> Hotline 24/7:   0800-WAVECON
> Fax:            +49 (0)911-2129233
>
> Registernummer: HBR Nürnberg 41590
> GF:             Cemil Degirmenci
> UstID:          DE251398082
>
>
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