Hi Wanderlei,

You were correct! The folders were hidden. As soon as I set the folder options 
to Show hidden files, folders and drives, the restored folders showed up. Phew. 
☺

Thanks for the help!

--Shawn

From: Wanderlei Huttel <wanderleihut...@gmail.com>
Date: Wednesday, March 14, 2018 at 10:23 AM
To: Shawn Rappaport <srappap...@shutterfly.com>
Cc: "bacula-users@lists.sourceforge.net" <bacula-users@lists.sourceforge.net>
Subject: Re: [Bacula-users] Windows server restore problem

Hello Shawn

It's been probably that the files are hidden. Try to give the correct 
permissions to this folder, or try to remove "c:\tmp\bacula-restores" and do 
another restore.

Best regards

Wanderlei Hüttel
http://www.huttel.com.br[huttel.com.br]<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.huttel.com.br&d=DwMFaQ&c=sy2pFYeXOTBQJUPqadkFIXq5lzPIgQxhI8DCCAdSjYc&r=N3_BTL1Tt2ryeleRqn2wc-R4w3v0TnI7dlgnwdQ7zE8&m=Keis7vxRletlHeK_DW_fC34Pg4CEhTrTFun9rko6L78&s=qQI3cjdOqsEr1cegF0OOxQ0DZjwQBz_kyZzjCIjsdpA&e=>

2018-03-14 14:11 GMT-03:00 Shawn Rappaport 
<srappap...@shutterfly.com<mailto:srappap...@shutterfly.com>>:
I’m running into a strange issue when trying to restore files to Windows 
clients running version 7.4.4 (the Director and Storage Daemons are running 
9.0.6). I have 34 Windows clients, running a mix of Windows 2008 R2 and 2012 
R2. All of them appear to be backing up just fine. However, when I did test 
restores on all of the servers, 17 of them were unsuccessful. This is what I 
mean by “unsuccessful”: The c:\tmp\bacula-restores folder gets created on the 
restore client but none of the files I selected for restore appear in the 
folder, i.e., it’s empty. However, according to the logs, the restore was 
successful. Example:
  Job:                    RestoreFiles.2018-03-13_16.22.11_07
  Restore Client:         redhulk-px-fd
  Start time:             13-Mar-2018 16:22:12
  End time:               13-Mar-2018 16:22:45
  Files Expected:         699
  Files Restored:         699
  Bytes Restored:         138,483,263
  Rate:                   4196.5 KB/s
  FD Errors:              0
  FD termination status:  OK
  SD termination status:  OK
  Termination:            Restore OK

I’m seeing this behavior with both 2008 R2 and 2012 R2 so the issue doesn’t 
appear to be isolated to OS version.

This is the relevant information from the log for the last Full backup of the 
redhulk-px-fd client that I’m trying to restore files to in the example above:
  FD Files Written:       289,986
  SD Files Written:       289,986
  FD Bytes Written:       1,047,957,634,385 (1.047 TB)
  SD Bytes Written:       1,048,025,091,180 (1.048 TB)
 …
  Non-fatal FD errors:    0
  SD Errors:              0
  FD termination status:  OK
  SD termination status:  OK
  Termination:            Backup OK

Has anyone seen this problem before or know how to go about troubleshooting it?

--Shawn

PS: FWIW, I just finished testing restores of 20 Linux clients and all were 
successful.

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