Hello,

Where are you running the script?  On the Director or on the Client.  Once I have a better idea what you are doing, I can provide a definitive answer. It is possible that Bacula is not in control when a script is running and that it does not get control to issue the Heartbeat, but I would have to check because in most cases (in the SD and the FD) there are separate threads that keep the heartbeat running.  I recommend that you set the heartbeat interval at 300.  60 seconds is way too short in my view and may be a cause of your problem.  In addition, if it is the FD that is timing out, you must be very careful to setup the heartbeat on both the Director and the FD.

The internet standard is 2 hours, and Bacula always request that the network keep the network up, so in fact a 15 minute timeout is too short by internet standards and good quality switches should respect the KEEP_ALIVE request that Bacula issues -- unfortunately most switches do not.

Final comment: your Bacula version is *very* old, and though I only remember early (when I am not sure) changes to the heartbeat, it is possible that later versions do a much better job.

Best regards,
Kern

On 11/10/2016 08:43 AM, Jan Gazda wrote:

Hello all,

I have a problem with network timeout during backup.

Backup server with bacula is on different subnet than clients and there is a Sonicwall with 15 minutes timeout for TCP connection.

I set up Heartbeat interval to 60 seconds but it seems that heartbeat is not issued during script which backs up the database and when it takes longer the firewall just breaks the connection and backup fails.

My client versions:

bacula-client-5.0.3-1

bacula-client-5.2.13-19

 

 

Current workaround was to extend the timeout but it is not really a temporary solution.

 

Thank you

 

Jan



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