Hi Ana -

Thanks for responding.

I currently have no issues communicating between the public-fd client and the storage daemon at 192.168.120.35. I'm able to connect between both addresses on ports 9102 and 9103.

As far as the JobID, I pass the specific job to the console during the restore. What I'm confused about is why a disk volume ties itself to one specific storage resource when there are numerous clients from different VLANs. Ultimately, I don't really care where it looks to get it's data from, but it was something that didn't make sense to me.

Did I answer your questions?  Any other thoughts?

Thanks,

Kevin B. Zimmerman

On 09/20/2013 01:31 PM, Ana Emília M. Arruda wrote:
Hi Kevin,

Just trying to understand... The error bellow:

Restore-public-Disk.2013-09-20_12.43.48_32 is waiting
for Client to connect to Storage daemon
...
20-Sep 12:19 public-fd JobId 19084: Fatal error: Authorization key rejected by Storage daemon. Please seehttp://www.bacula.org/rel-manual/faq.html#AuthorizationErrors <http://www.bacula.org/rel-manual/faq.html#AuthorizationErrors> for help. 20-Sep 12:19 public-fd JobId 19084: Fatal error: Failed to authenticate Storage daemon.

It means that your client "public-fd" have problems to connect to storage daemon. In the case, for the restore job, bacula is asking for:

Storage {
 Name = File_20
 Address = 192.168.120.35
...
}

So, probably, public-fd has network problems in communicating with 192.168.120.35...

Are you using the correct JobId for the restore? When you say that it should ask for File_5 storage, maybe you are misunderstanding the JobId information for the restore you want.

Best regards,
Ana





On Fri, Sep 20, 2013 at 2:09 PM, Kevin B. Zimmerman <kevin.zimmer...@kitware.com <mailto:kevin.zimmer...@kitware.com>> wrote:

    Greetings -

    I'm running Bacula 5.2.5 on an Ubuntu 12.04.3 server, with about
    61TB of
    disk storage and an attached Dell PVTL2000 tape library. Backups are
    working great, but restores are presenting a problem.

    Here's my dilemma:

    When attempting to restore a file, I get this status for about 10
    minutes:

      JobId Level   Name                       Status
    ======================================================================
      19085         Restore-public-Disk.2013-09-20_12.43.48_32 is waiting
    for Client to connect to Storage daemon

    and then this error:

    20-Sep 12:09 khq-backups2-dir JobId 19084: Start Restore Job
    Restore-public-Disk.2013-09-20_12.09.20_02
    20-Sep 12:09 khq-backups2-dir JobId 19084: Using Device "DiskStorage"
    20-Sep 12:19 public-fd JobId 19084: Fatal error: Authorization key
    rejected by Storage daemon.
    Please
    seehttp://www.bacula.org/rel-manual/faq.html#AuthorizationErrors
    <http://www.bacula.org/rel-manual/faq.html#AuthorizationErrors>
     for help.
    20-Sep 12:19 public-fd JobId 19084: Fatal error: Failed to
    authenticate Storage daemon.
    20-Sep 12:19 khq-backups2-dir JobId 19084: Fatal error: Socket
    error on Storage command: ERR=No data available
    20-Sep 12:19 khq-backups2-dir JobId 19084: Error: Bacula
    khq-backups2-dir 5.2.5 (26Jan12):
       Build OS:               x86_64-pc-linux-gnu ubuntu 12.04
       JobId:                  19084
       Job:  Restore-public-Disk.2013-09-20_12.09.20_02
       Restore Client:         public-fd
       Start time:             20-Sep-2013 12:09:22
       End time:               20-Sep-2013 12:19:33
       Files Expected:         1
       Files Restored:         0
       Bytes Restored:         0
       Rate:                   0.0 KB/s
       FD Errors:              1
       FD termination status:
       SD termination status:  Waiting on FD
       Termination:            *** Restore Error ***

    20-Sep 12:19 khq-backups2-dir JobId 19084: Error: Bacula
    khq-backups2-dir 5.2.5 (26Jan12):
       Build OS:               x86_64-pc-linux-gnu ubuntu 12.04
       JobId:                  19084
       Job:  Restore-public-Disk.2013-09-20_12.09.20_02
       Restore Client:         public-fd
       Start time:             20-Sep-2013 12:09:22
       End time:               20-Sep-2013 12:19:33
       Files Expected:         1
       Files Restored:         0
       Bytes Restored:         0
       Rate:                   0.0 KB/s
       FD Errors:              2
       FD termination status:
       SD termination status:  Waiting on FD
       Termination:            *** Restore Error ***

    So I went to check out
    http://www.bacula.org/rel-manual/faq.html#AuthorizationErrors as
    suggested by the error, but it doesn't exist.  I looked at
    
http://www.bacula.org/5.2.x-manuals/en/problems/problems/Bacula_Frequently_Asked_Que.html#SECTION00260000000000000000
    presuming it to be the same, but it didn't help.

    I'm not sure why it fails on auth.  It uses the same password to run
    backups, and those work fine.
    I tested connectivity between the two systems, and both are able
    to talk
    to each other (port 9102 on client, ports 9102 & 9103 on each of the
    server's many IPs).
    Max Concurrent Jobs are set to 7 in all configs, and no other jobs are
    running.

    One thing I noticed was that after selecting the file(s) to restore, I
    get this:

    The job will require the following
        Volume(s)                 Storage(s)                SD Device(s)
    ===========================================================================

         DiskPool0197              File_20 DiskStorage

    This particular client uses File_5, which may be part of the problem,
    though I don't understand why.  That volume (DiskPool0197) has backups
    from many different clients, from many different VLANs.

    Some relevant info:

    In trying to reduce network overhead, the backup server has been added
    to each of the VLANs where the Bacula clients reside, resulting in
    numerous file and tape storage definitions.  Here's a subset of
    the file
    definitions:

    Storage {
       Name = File_5
       Address = 192.168.115.35
       SDPort = 9103
       Password = "<redacted>"
       Device = DiskStorage
       Media Type = File
       Maximum Concurrent Jobs = 7
    }

    Storage {
       Name = File_20
       Address = 192.168.120.35      # N.B. Use a fully qualified name
    here
       SDPort = 9103
       Password = "<redacted>"
       Device = DiskStorage
       Media Type = File
       Maximum Concurrent Jobs = 7
    }

    The problem has not been limited to a specific VLAN.
    I've tried changing all of the Storage definitions to use the same IP
    wondering if Bacula was confused about which IP to send traffic
    out, to
    no avail.
    I've tried turning on debugging, but got no output.

    No idea what I'm missing here. What other info did I fail to provide?
    Any thoughts on what's going on?

    Thanks,

    --
    Kevin B. Zimmerman



    
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