Hey Simon,

The output from your status command is not returning the label information for 
the slots.  Do you have another application that you can use to see if the 
autoloader is reading the barcode labels correctly?

The following is what I get if there are no tapes in some slots (extra 
information is coming from BAT):

status slots storage=Tape
Connecting to Storage daemon Tape at backup:9103 ...
3306 Issuing autochanger "listall" command.
D|0|15|000111L5
S|1|1|000112L5|191688698880|Append|LTO5|Archive|1346372575|4499972575
S|2|2|000202L5|68536581120|Purged|LTO5|Tape|1348009726|1348614526
S|3|3|000209L5|64512|Append|LTO5|Scratch|0|31536000
S|4|4|000210L5|64512|Append|LTO5|Scratch|0|31536000
S|5|5|000211L5|64512|Append|LTO5|Scratch|0|31536000
S|6|6|000212L5|64512|Append|LTO5|Scratch|0|31536000
S|7|7|000213L5|64512|Append|LTO5|Scratch|0|31536000
S|8||||||||
S|9|9|000214L5|64512|Append|LTO5|Scratch|0|31536000
S|10|10|000215L5|64512|Append|LTO5|Scratch|0|315360000
S|11|11|000216L5|64512|Append|LTO5|Scratch|0|315360000
S|12|12|000217L5|64512|Append|LTO5|Scratch|0|315360000
S|13|13|000218L5|64512|Append|LTO5|Scratch|0|315360000
S|14||||||||
S|15|15|000111L5|963895145472|Append|LTO5|Tape|1348849630|1349454430
S|16|16|CLNU00L1|1|Cleaning||Tape|0|315360000


(slots 8 & 14 are empty)  If I have new tapes in these slots that have not been 
labeled by bacula(but have barcode labels) I get the following :

status slots storage=Tape
Connecting to Storage daemon Tape at backup:9103 ...
3306 Issuing autochanger "listall" command.
D|0|15|000111L5
S|1|1|000112L5|191688698880|Append|LTO5|Archive|1346372575|4499972575
S|2|2|000202L5|68536581120|Purged|LTO5|Tape|1348009726|1348614526
S|3|3|000209L5|64512|Append|LTO5|Scratch|0|31536000
S|4|4|000210L5|64512|Append|LTO5|Scratch|0|31536000
S|5|5|000211L5|64512|Append|LTO5|Scratch|0|31536000
S|6|6|000212L5|64512|Append|LTO5|Scratch|0|31536000
S|7|7|000213L5|64512|Append|LTO5|Scratch|0|31536000
S|8|0|000219L5|?|?|?|?|0|0
S|9|9|000214L5|64512|Append|LTO5|Scratch|0|31536000
S|10|10|000215L5|64512|Append|LTO5|Scratch|0|315360000
S|11|11|000216L5|64512|Append|LTO5|Scratch|0|315360000
S|12|12|000217L5|64512|Append|LTO5|Scratch|0|315360000
S|13|13|000218L5|64512|Append|LTO5|Scratch|0|315360000
S|14|0|000220L5|?|?|?|?|0|0
S|15|15|000111L5|963895145472|Append|LTO5|Tape|1348849630|1349454430
S|16|16|CLNU00L1|1|Cleaning||Tape|0|315360000

Slot 8 & 14 show the barcode labels for the tapes, but no other information 
because they have not been labeled by bacula yet.





From: Simon Tyler [mailto:si...@tpmcomm.com]
Sent: Friday, September 28, 2012 3:43 PM
To: Dan Langille
Cc: bacula-users@lists.sourceforge.net
Subject: Re: [Bacula-users] newbie - problem labeling / adding tapes to pool

OK
Hopefully I'm not annoying anyone with my updates.
Here is the latest:

I deleted the 5.2.6 install and installed 5.2.12, like so:

backup the config files etc.
delete all tapes by rewind, writing eof, rewind each one
do a: make uninstall of bacula
make sure that everything is deleted. I did this, and then deleted and 
recreated the bacula db, so Everything is wiped
download the latest version and install, configure, used my previous config 
files
see how bacula recognizes tapes

And after doing an : barcode label, I'm basically back where I was. Only 4 out 
of 8 tapes are recognized. At least it's behaving consistently broken.

*status slots
The defined Storage resources are:
     1: File
     2: HP Autoloader
Select Storage resource (1-2): 2
Connecting to Storage daemon HP Autoloader at 
pmappp01.tpmcomm.com:9103<http://pmappp01.tpmcomm.com:9103> ...
3306 Issuing autochanger "slots" command.
Device "HP-0" has 8 slots.
Connecting to Storage daemon HP Autoloader at 
pmappp01.tpmcomm.com:9103<http://pmappp01.tpmcomm.com:9103> ...
3306 Issuing autochanger "list" command.
 Slot |   Volume Name    |   Status  |     Media Type       |      Pool         
 |
------+------------------+-----------+----------------------+--------------------|
    1*|                  |         ? |                    ? |                  
? |
    2*|                  |         ? |                    ? |                  
? |
    3 |         TPMBU001 |    Append |                LTO-4 |            
Default |
    4 |         TPMBU005 |    Append |                LTO-4 |            
Default |
    5 |         TPMBU007 |    Append |                LTO-4 |            
Default |
    6 |         TPMBU015 |    Append |                LTO-4 |            
Default |
    7*|                  |         ? |                    ? |                  
? |
    8*|                  |         ? |                    ? |                  
? |

So at this point, I'm not sure what to think. When I do an: update slots scan, 
it returns the correct slot and correct Volume name for all tapes in all slots. 
I did this before doing a label barcodes, so it seems to be reading the 
barcodes (this is after writing eof)

but when I do a label barcodes, it only labels 4 out of 8 tapes. It's like it 
only sees 4 slots during this operation.

I'm going to see how backups run over the weekend, hopefully I'll get a full 
backup.

I'm wondering if it's possible that a cabling issue could cause this, or some 
incompatibility with the controller card. Or 4 tapes went bad at the same time, 
but that seems extremely unlikely. I tried the btape test again, everything 
passed, even when using one of the 'mystery tapes' so I don't think it's the 
tape. When I check the mysql db, it says:
mysql> select concat(VolumeName,', ',Slot) from Media;
+------------------------------+
| concat(VolumeName,', ',Slot) |
+------------------------------+
| TPMBU001, 3                  |
| TPMBU005, 4                  |
| TPMBU007, 5                  |
| TPMBU015, 6                  |
+------------------------------+
4 rows in set (0.00 sec)


I'm sure people have had longer battles with bacula, but I'm getting 
discouraged. I'm thinking about taking the 4 "good" tapes out, connecting the 
tape drive to the old backup server, and trying backups using the same "bad" 
tapes and slots. That would rule out tapes and slots. any suggestions much 
appreciated, bacula is breaking me

At least it's Friday,

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