Hi,

On 12/5/2006 12:04 PM, Kern Sibbald wrote:
> On Tuesday 05 December 2006 11:04, Rudolf Cejka wrote:
> 
>>Arno Lehmann wrote (2006/12/01):
>>
>>>On 11/30/2006 9:24 PM, Per Andreas Buer wrote:
...I would be very interested to know why you don't like Areika.  Having
> this information always helps ...

Generally, I found Arkeia to be unreliable. There were simply too many 
occasions where backups didn't run, too often without any clues in the 
log files.

The license system especially caused all sorts of trouble, like it 
insisted on not having licenses for machines it had in its database, 
only these machines weren't there. Or changing the machine type without 
aparent reason, and thus requiring a more expensive license.

The GUI looked interesting, but I couldn't work with it.

The tools to manage Arkeia from the shell use a rather peculiar syntax, 
at least very different from any unix/gnu software I know.

The catalog is held in disk directories as links, files, and 
directories. This is a performance problem for the relatively 
underpowered backup servers I run. Also, it's not easily separated 
between machines (which is a feature I really like in Bacula, because I 
have to lose two servers before I need a bare-metal Bacula server 
restore), and managing it when the provided tools don't work correctly 
is impossible.

Some of the components tended to crash, which lead to all sorts of 
problems hidden behind a GUI, rather than presented by it.

The GUI was really painful - setting up a basic configuration needed 
many kilometers of mouse abuse, and I never found a good overview of 
what I set up. This might be a matter of taste, but I do like text 
consoles for system management tasks.

Support was not really helpful - very often it was advised to stop 
Arkeia, remove some things from the file system, and restart. Or use the 
command line tools to manipulate the catalog (usually deleting hosts or 
changing licenses).

The licensing scheme is simply too expensive for me and my customers. 
After all, they need their money to pay me :-) and paying for Arkeia 
software does not deliver you a Backup solution that works out of the 
box, so they need support anyway.

Much of the above is also reflected on the arkeia users mailinglist IMO, 
so I assume that it's not only my fault that I couldn't work with Arkeia.

Arno

-- 
IT-Service Lehmann                    [EMAIL PROTECTED]
Arno Lehmann                  http://www.its-lehmann.de

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