On Wednesday 12 October 2005 20:19, Arno Lehmann wrote:
> Hi,
>
> On 12.10.2005 19:47, Yu Safin wrote:
> > My company is asking questions regarding Bacula and I am hopping that
> > this list might be able to help.
> > 1) how big a group is involved in developing Bacula?
>
> According to sourceforge, there are 28 developers.
> Most of the actual work is done by 1 (one) developer.
> Much inspiration and help has probably been received by lots and lots of
> people.
> Kern can probably give more details - if he is interested in your
> questions :-)
I'm interested in all questions about Bacula. I don't have any more details
because Arno already answered better than I could ... :-)
>
> > 2) where can we go for support if something breaks?
>
> Here.
> To me.
> To others, some of them are listed on the bacula.org web page.
>
> > 3) can we pay for support so we can open/track problems?
>
> Sure.
> What is more interesting - can you get a SLA agreement to your
> conditions, with a guaranteed response and guaranteed success? Probably
> not. (Of course you could get one to *my* conditions ;-)
>
> > 4) how many Fortune 500 companies are using Bacula?
>
> No idea. And somehow I doubt that this is of any relevance concerning
> the decision to use Bacula in a business critical environment.
Most Fortune 500 companies probably don't want to advertise their use of Open
Source (I can understand that). However, if you look back at the email
archives, you will, nevertheless, see a few very well know names on email
addresses ...
>
> > I installed Bacula and technically I find it a great product.
> > In no time at all I had it backing up four large servers.
> > My next steps are complicated:
> > 1) get Legal to approve it.
> > 2) get Operations to accept it.
> > 3) get the Linux Admin group to take it.
> >
> > Any thoughts on the subject will be appreciated.
Do some nice hands on demos, and have lots of patience and perseverance.
>
> I don't think that anyone can really help you with these steps...
> getting it approved? Probably the most difficult part. The usual stuff
> about open source can deliver better security, more flexible development
> etc. all apply, but unless you find someone who offers commercial
> support that will all be useless.
>
> Operations? You tell them what to do, right? Well, perhaps not you
> personally, but someone surely can.
>
> Admins? They will love it once they see it ;-)
>
> Arno
--
Best regards,
Kern
(">
/\
V_V
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