Hi Matt and Joseph,

Thank you for your reply! i discovered that the problem was the phone i used 
for testing.

In fact when i make a call with this phone, it take two CICs at the same time. 
For example Zap/3-1 and Zap/5-1 is taken for the same phone call.

That's why i don't hear the voice.

I ask the switch manager to check the problem and now it's work fine thank you 
much.




      
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