Thanks for chiming in Thomas!
Silverpop Systems is a a big mailing company that is now part of IBM.  And
it's American Airlines that they're sending for.  It's hard to believe that
these giants they would have DNS errors, but it sure seems like they do.
The next time I see this I'll add the IP that they're sending from to
debugIP and get you a log.  I feel like there shouldn't be ANY external
misconfiguration that should be able to break ASSP, otherwise malicious
people will start to take advantage....

On Thu, Apr 25, 2019 at 1:21 AM Thomas Eckardt <thomas.ecka...@thockar.com>
wrote:

> use
>
> noDKIMAddresses and/or noDKIMIP to skip the pre-DKIM check
>
> or configure debugRe and/or debugCode and/or debugIP
> wait until the issue happens and try to find out why the worker stucks
>
> IMHO this will be wasted time - because the domain 'spopessentials2.com'
> is somehow misconfigured - even a SOA query fails
>
> Thomas
>
>
>
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