Thanks for chiming in Andrew!!
This is through an exchange server. The user enters the address from
remembered addresses or by directly entering the internet address (which
exchange knows isn't hosted internally). By "Outlook user" I presume you
mean Exchange users as Outlook's just a client and not a server. I
>think< this is all a moot point though as ASSP is getting the message
correctly - or correctly enough - to save it as expected in the corrected
corpus. It's just the analyze report that's analyzing the report email
itself vs the content of the reported email. And I've got no idea what's
going on when I forward multiple reports as attachments under one email.
No idea how long that's been broken for me.
On Mon, Dec 19, 2016 at 5:44 AM, Andrew Macpherson <and...@oa5.com> wrote:
> Just a thought…. Does Outlook think the mailbox for the report address is
> an outlook user or an internet mail user? (Check in the sending address
> book)
>
> Andrew Macpherson <and...@oa5.com>
> (Twitter @OA5dotCom)
>
> The Old Church, 22-24 Church St, Milnathort, KY13 9XH, GB
> Phone tel:+441577861848 GSM tel:+447899961797
>
> LEGAL CLAIMER: Any claims made at this point in a message
> are completely invalid as they are presented after the information they
> attempt to assert rights over has been disclosed without prior caveat
>
>
>
>
> > On 19 Dec 2016, at 01:09, K Post <nntp.p...@gmail.com> wrote:
> >
> > Can any of you report back on this? THANKS
> >
> > On Sun, Dec 4, 2016 at 4:32 PM, K Post <nntp.p...@gmail.com> wrote:
> > I'm curious if there are any ASSP admins out there who use Outlook on a
> PC.
> >
> > We're having 2 minor issues with Spam/NotSpam reports sent from Outlook
> and I'm wondering if it's just our installation or if others are seeing the
> same thing. Thomas understandably doesn't want to install Outlook, so I'm
> turning to you, the admin users of ASSP for some quick help.
> >
> > Note: we send reports to assp by doing a Forward as Attachment, which
> preserves the headers.
> >
> >
> > Problem #1: Analyze reports don't work.
> > When we send a Spam/NotSpam report, the report itself is saved perfectly
> in the corpus. Headers are intact, the message is there. All is well.
> However, if we have Spam and Ham Reports will trigger an additional Analyze
> Report (DoAdditionalAnalyze) set to send an analyze report, the report gets
> sent, but it's all wrong. It seems to analyze the headers of the report
> itself, not the reported message. It also almost always triggers and error
> in the log like:
> > Dec-04-16 16:13:51 Warning: DKIM returned 'no domain to fetch policy for
> '
> > (that warning line just ends with a single quote)
> >
> >
> >
> > Problem #2: Sending multiple reports in a single message doesn't work
> correctly
> > If we select a couple messages in the inbox and do a forward as
> attachment to the spam/notspam reporting address, the message that is saves
> in the corpus seems to be a mime encoded version of the fist message only,
> the filename is a seemingly random bunch of ASCII characters. I'm certain
> that this used to work, but I the last time I texted was years and years
> ago. No idea when this stopped working for us.
> >
> >
> >
> > Thanks!
> >
> > Ken
> >
> >
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