Maybe someone can suggest a way for me to diagnose the below problem.

I've noted for a few months now, that when receiving an automated confirmation 
email from Dell, that I don't receive them on our Zimbra mail server.  

Reviewing the logs show that the email was received, the email domain was white 
listed and saved in the ASSP notspam corpus.  But, was never passed to the mail 
server.  So, within ASSP, though the admin portal, click on the link that shows 
that it was stored in notspam, select the menu item to resend now and then I 
get the email.

As far as I know, this is only happening with Dell's automated responses.  Any 
suggestions on how to diagnose?  Systems specs and Logs below:

SMP Debian 3.2.68-1+deb7u1 x86_64 GNU/Linux

This is perl 5, version 14, subversion 2 (v5.14.2) built for 
x86_64-linux-gnu-thread-multi
(with 89 registered patches, see perl -V for more detail)

14-10-2015 16:33:09 m1-54789-02947 [Worker_6] [TLS-in] [TLS-out] 
143.166.224.190 <automated_em...@dell.com> info: found message size 
announcement: 61.04 kByte
14-10-2015 16:33:09 m1-54789-02947 [Worker_6] [TLS-in] [TLS-out] 
143.166.224.190 <automated_em...@dell.com> Message-Score: added -10 
(tlsValencePB) for SSL-TLS-connection-OK, total score for this message is now 
-10
14-10-2015 16:33:09 m1-54789-02947 [Worker_6] [TLS-in] [TLS-out] 
143.166.224.190 <automated_em...@dell.com> to: dly...@inc.com Whitelisted 
sender Domain: automated_em...@dell.com
14-10-2015 16:33:09 m1-54789-02947 [Worker_6] [TLS-in] [TLS-out] 
143.166.224.190 <automated_em...@dell.com> to: dly...@inc.com Whitelisted 
sender Domain: automated_em...@dell.com
14-10-2015 16:33:09 m1-54789-02947 [Worker_6] [TLS-in] [TLS-out] 
143.166.224.190 <automated_em...@dell.com> to: dly...@inc.com Whitelisted 
sender Domain: automated_em...@dell.com
14-10-2015 16:33:09 m1-54789-02947 [Worker_6] [TLS-in] [TLS-out] 
143.166.224.190 <automated_em...@dell.com> to: dly...@inc.com Whitelisted 
sender Domain: automated_em...@dell.com
14-10-2015 16:33:09 m1-54789-02947 [Worker_6] [TLS-in] [TLS-out] 
143.166.224.190 <automated_em...@dell.com> to: dly...@inc.com info: domain 
dell.com has published a DMARC record
14-10-2015 16:33:09 m1-54789-02947 [Worker_6] [TLS-in] [TLS-out] 
143.166.224.190 <automated_em...@dell.com> to: dly...@inc.com Message-Score: 
added -10 (spfpValencePB) for SPF pass, total score for this message is now -20
14-10-2015 16:33:09 m1-54789-02947 [Worker_6] [TLS-in] [TLS-out] 
143.166.224.190 <automated_em...@dell.com> to: dly...@inc.com DMARC: this mail 
breakes the DKIM policies defined in the DMARC record for domain dell.com - 
there is no DKIM-signature found in this mail for domain dell.com
14-10-2015 16:33:10 m1-54789-02947 [Worker_6] [TLS-in] [TLS-out] 
143.166.224.190 <automated_em...@dell.com> to: dly...@inc.com ClamAV: scanned 
62699 bytes in whitelisted message - OK 
14-10-2015 16:33:10 m1-54789-02947 [Worker_6] [TLS-in] [TLS-out] [MessageOK] 
143.166.224.190 <automated_em...@dell.com> to: dly...@inc.com message ok - 
(whitelistdb) - [Dell Order Has Been Confirmed for Order Number 9054778887 for 
Dell Purchase ID 20033234237927] -> 
/assp/notspam/Dell_Order_Has_Been_Confirmed_for_Order_Number_903--9711289.eml

Doug


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